Where to get help in the Christmas holidays

The University is closed for Christmas from 5pm on Friday 21 December.
It re-opens on Thursday 3 January 2019.

Help is available if you are feeling isolated or in need of support over this period.

Residential Student Support Centre

During the Christmas holidays our Residential Student Support Centre is open to all students whether you live in University residences or not. 

The service is open 24/7 to provide support and advice if you need it.  

Contact our Residential Student Support Centre

Tel: +44 (0)117 428 3302
Visit our Residential Student Support Centre in the Hawthorns

We may be with another student at the time you contact us so may not be able to see you immediately. However, we will be able to take your call and help you as soon as we can.

Students' Health Service opening hours

Students' Health Service Christmas opening hours
DateTimesHelp available
Saturday 22 December 9 am to 12 noon pre-booked appointments only
All other times Tel: 111 to speak to NHS services
Sunday 23 December Closed Tel: 111 to speak to NHS services
Monday 24 December 8 am to 9 am Tel: 0797 644 2366 to speak to Doctor on call
9 am to 12 noon Same-day appointments. Tel: 0117 3302720 and select option 1
12 noon to 6.30 pm Tel: 0797 644 2366 to speak to Doctor on call
6.30 pm to 7.45 pm Pre-booked appointments only
At all other times Tel: 111 to speak to NHS services
Tuesday 25 December Closed Tel: 111 to speak to NHS services
Wednesday 26 December Closed Tel: 111 to speak to NHS services
Thursday 27 December 8 am to 9 am Tel: 0797 644 2366 to speak to Doctor on call
9 am to 12 noon Same-day appointments. Tel: 0117 3302720 and select option 1
12 noon to 6.30 pm Tel: 0797 644 2366 to speak to Doctor on call
6.30 pm to 7.45 pm Pre-booked appointments only
At all other times Tel: 111 to speak to NHS services
Friday 28 December 8 am to 9 noon Tel: 0797 644 2366 to speak to Doctor on call
9 am to 12 noon Same-day appointments. Tel: 0117 3302720 and select option 1
At all other times Tel: 111 to speak to NHS services
Saturday 29 December  9 am to 12 noon pre-booked appointments only
At all other times Tel: 111 to speak to NHS services
Sunday 30 December Closed Tel: 111 to speak to NHS services
Monday 31 December 8 am to 9 am Tel: 0797 644 2366 to speak to Doctor on call
9 am to 12 noon Same-day appointments. Tel: 0117 3302720 and select option 1
12 noon to 6.30 pm Tel: 0797 644 2366 to speak to Doctor on call
6.30 pm to 7.45 pm Pre-booked appointments only
At all other times Tel: 111 to speak to NHS services
Tuesday 1 January Closed Tel: 111 to speak to NHS services
Wednesday 2 January 8 am to 9 am  Tel: 0797 644 2366 to speak to Doctor on call
9 am to 12 noon Same-day appointments. Tel: 0117 3302720 and select option 1
At all other times Tel: 111 to speak to NHS services

From Thursday 3 January the Students' Health Service opening times will return to term-time opening hours. 

All other University services will be closed during this period. 

Other services which may offer support or advice

Information Point

The Senate House Information Point is open for queries until 5 pm Friday 21 December and reopens on Thursday 3 January 2019.  Drop-in service only.

Big White Wall

Big White Wall is available 24/7 and provides an online mental health and wellbeing service offering an anonymous and safe peer support community

Self-help resources

Our self-help resources are full of information you can access and use immediately to help yourself, or while you wait for further support.

Support in Bristol

While you are studying with us, you are a member of Bristol's local community and can access a range of local city-wide agencies we work closely with.

Staying in Bristol this Christmas?

Join our Facebook group for students staying in Bristol over the Christmas break for details of events taking place during the University closure period. 

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