Where to get wellbeing help

You are not on your own. We have a range of free support and services available to all undergraduate, postgraduate taught and postgraduate research students.

Request support

If you want us to connect you to the right support:

Complete the Request Support form

*All calls are recorded and kept for up to 12 months so we can support you effectively.

If you are outside the UK, please tell us on the request form, when you email or telephone - thank you.

What happens next?

Find out what happens after you have requested support.

If you know which wellbeing service you need

Find details of each of our wellbeing services and how to contact them in the list below.

Talk to someone

Student Wellbeing Advisers

You can talk to a student wellbeing adviser about any wellbeing concern. They will listen and help you find the right support.

Residential Life Advisers

Available if you are in University accommodation for a range of issues including homesickness, problems with your flatmates, or other wellbeing concerns.

Personal Tutors

All taught students have a Personal Tutor. They can help with any academic concerns and help your personal development.


All research students have a supervisor. They are here to help with any academic concerns and help your personal development.

Extenuating circumstances

If something has impacted on your studies, examiners may be able to take this into account. This can include your health, wellbeing or something else outside of your control.

Academic advice

Advice on transferring or withrawing from your studies. Talk to someone as soon as you can so we can help and support you.

Students' Union advice and support

Talk to one of our impartial advisers about issues such as extenuating circumstances, appeals and complaints.

Tell us anonymously

Bullying, harassment, assault and discrimination are not acceptable. If you see something you don't like, report it using our Report and Support tool.


Nightline is a listening and information service run by students every night of term from 8pm to 8am.

Shout (crisis messenger)

Free mental health crisis support, available 24 hours a day.
Text Bristol to 85258 to be connected to a trained volunteer.

Help yourself: online resources


Do you want to chat? An online wellbeing service offering an anonymous and safe peer support community, available 24/7.

Fika: Covid-19 support app

Use Fika's 5 minute emotional exercises to help you combat the challenges of remote study and the mental health impact of the Covid-19 pandemic.

TalkCampus: online peer support

Share your worries 24/7 with students from all over the world using our free TalkCampus app.

Self-help resources

Information you can access and use immediately to help yourself, or while you wait for further support.

Coronavirus: self-help resources

If you are worried about coronavirus you may find some of these self-help resources useful.

Specialist services

Students' Health Service

If you are struggling with anxiety, depression or with other mental health conditions, a doctor can help. The Students' Health Service also provides other medical advice and treatment.

Student Counselling Service

Offers short-term counselling sessions and therapeutic groups. They can help with a range of issues including bereavement and confidence issues.

Nilaari - Black, Asian and Minority Ethnic (BAME) counselling

Nilaari is a culturally appropriate counselling service. If you think you would benefit from this, the University offers up to five free sessions with them.

Multifaith Chaplaincy

Offers support, events and social opportunities, regardless of your religious belief, background or culture.

Disability Services

Get practical advice on study support, funding and accommodation if you have a learning difficulty or disability.

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Help someone else

If you are worried about a friend, housemate or someone on your course find out how you can help.

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