SafeZone
SafeZone is a free-to-use safety app that the University is making available to all staff and PGR's from the end of September to increase your safety whilst on campus.
The app is free to download, log in using your University username and password when you first set it up and you are ready to use it.
It allows you to keep in contact with Security Services at the touch of a button 24/7 and gives access to emergency help should you need it whilst on campus.
How to use SafeZone
Emergency - Press the red button to send an alert to Security Services. You will get the option to message or call Security.
If you press this button by mistake, you can cancel the alert by tapping the button again while the timer is winding down. If you don't, Security Services will send you a notification asking you to contact them.
Non-urgent - Press the blue button if you want to call the non-urgent Security Services number.
Test - Press the green button to test what it looks like to raise an alert.
Using SafeZone abroad
The SafeZone app is already used by staff and students who travel abroad.
Please note: When you leave the UK, the app's buttons function will automatically update for overseas use.
Technical support
For technical support, please contact support@criticalarc.com.
Security Services
Information and contact details for the Security Services team.
SafeZone FAQs
How do I download the app?
Download the app here. When prompted, enter your University email address, and complete your registration.
Is SafeZone mandatory to use?
No, it is optional, whilst we encourage you to use it, you do not have to. It's main function is to enable you to contact Security Services or to get help in an emergency, at the touch of a button.
Does SafeZone track my location all the time?
No, your location information is only shared when the app is active and when you have checked in or activated an alert.
If you contact Security Services via the app, they will use your real-time location data to find you and administer help. It will not be recorded and used for any other purposes other than to help you.
How long do you keep my location data for?
Your data is stored securely for 21 days as per Critical Arc's privacy policy. After then, your records will be deleted and will no longer be available.