Departmental printers (MFDs)
The University uses large multi-function-devices (MFDs) for printing, photocopying and scanning. These are found in most areas of the University, all devices can be used by both staff and students.
Departmental printing and printers
As part of the Professional Services Transformation Programme, it has been agreed to centralise all MFD management under Print Services, and reduce the size of the fleet to be more aligned to current demands.
From August 2026, all leases, click charges and paper will be paid centrally and these costs recovered through a higher click-rate which will be adjusted periodically to ensure that costs are covered but no more.
An audit of the MFD fleet has now concluded including consultations with stakeholders. The resultant decisions can be found on the Print Services Sharepoint. This should be accessible to all members of staff and we hope to make this available to students in due course.
New devices will be installed during June and July, specific dates will be shared on the Sharepoint once confirmed. Only devices which Canon is unable to support for the duration of the contract will be decommissioned, the remainder of the fleet will be re-contracted. This approach supports the University’s circular economy and waste hierarchy commitments. Any devices that are decommissioned will be processed in line with Canon’s certified environmental processes, these achieve recycling rates exceeding 99.9% through accredited facilities.
- Printer errorsWhat to do when your printer is not working or is malfunctioning.
- Toner and other printer consumablesOrdering toner and other print consumables and how to recycle used toner cartridges.
- MFD contactsContacts for Sustainable Print, MFD transfer or removal and Canon.
New or replacement printers
Once the rationalisation of the fleet is complete, decisions on new or replacement printers will be made centrally, if you wish to have an input into the decision making, please contact Sustainable Print.
Move or dispose of printers
Canon MFDs should not be unplugged as they need to report back to Canon on a regular basis.
MFDs must not be moved between buildings or within a building. If you wish to suggest an alternative location for an MFD, please contact your Facilities Manager or contact Sustainable Print.
Personal desktop printers
In exceptional cases, it may be appropriate to procure a desktop or LBP printer. LPBs are not on the network, their use is not supported by IT Services and they are paid for locally.
To help minimise the number of LBPs, we have a number of Canon printers which are available to loan. To borrow one of our Canon printers, contact Sustainable Print.
All orders for LPBs must be authorised by a School Manager. Check the LBP (PDF, 73kB) procurement process flowchart.
Student printing and printers
Student print credits
How to buy print credits and check your balance.
Printers which students can use
Many study spaces across the University have printers or photocopiers which students can use to print, copy or scan.