Library Services: your 'one-stop shop'
In line with government advice and university guidance, we have resumed certain aspects of Library Services that were curtailed as part of the initial response to COVID-19. This webpage will act as a 'one-stop shop' for information and support.
We advise you to revisit or bookmark this page to keep up-to-date with the latest developments.
What to expect when accessing our physical collections, libraries and study spaces in Teaching Block 1.
From Monday 5 October 2020, the study seat booking system is available in all our open libraries and study centres. This is open to all students but to use it a booking must be made before your visit. Please see the study seat booking system page for more information.
Senate House Study Centre is now available as a discussion zone. While all other library and study spaces remain silent zones, the 4th floor of Senate House is now available for individual online discussions during online learning sessions. Please respect the University social distancing rules when carrying out group work.
Study spaces will need to be booked through the library study seat booking system in advance.
To keep these spaces safe to use, students must wear a face covering at all times and must not consume food while seated at a study desk. Bottled water or lidded drinks are permitted. There will be cleaning stations available to sanitise your desk before and after use.
Guidance on how to access the library's electronic resources when working off-campus.
What to do if you think you have coronavirus
If you have coronavirus symptoms, you should:
Stay at home: don’t attend classes and avoid socialising with others
Get a test if you haven’t already done so – you can find out how here
We’ll then let your school know, as well as your halls (if you live in university residences), to make sure you can get any support you need. If you have any questions you can contact the Information Point.
What to do if you have to self-isolate for other reasons
You may also need to self-isolate for other reasons. These could include:
- Being advised to do so by NHS Test & Trace because you have been in contact with someone who is confirmed to have coronavirus
- Travelling to the UK from a country not on the list of exempt countries
In these circumstances you should tell us using the self-reporting form.
For any other short-term absences you should follow the university’s normal absence processes. If you are going to be studying online for a longer period (for example, because of travel restrictions which mean you can’t come or return to the UK) you can complete the location of study form here.
Use our 'Ask the Library' live chat enquiry service on our contacts page if you have questions about library resources or procedures.
Alternatively, you can email us at firstname.lastname@example.org.
Find out about the services and support we provide for disabled and dyslexic learners. We can also support part time learners or those with caring/parental responsibility where time on campus is limited.
Get help with subject-related enquiries and advice about library resources.
Send us your book purchase suggestion and help us develop the library collection to meet your reading needs.
Special Collections enquiries should be sent to email@example.com or voicemails can be left on 0117 928 8014. The Reading Room remains closed for the time being but staff can provide a copying service and will undertake some initial research on your behalf. Please see the Special Collections webpage for more information about the collections.
Frequently asked questions
Are all libraries open as normal?
Can I access physical books and journals?
Where can I return my library books?
Can I use any library or study space (not just my subject library)?
Can I listen to my lectures/online teaching in the library?
Students are welcome to book a study seat to access lectures but will need to use headphones to avoid disturbing others, won't be able to interact vocally, and will need to be mindful of others when using video. Senate House Study Centre is now a Discussion Zone. Seats booked in this space can be used for online interactions during seminars or meetings with tutors. Please wear headphones to keep the disruption to others to a minimum.
Can I meet to work with a group in the library?
Can I print from the library?
Can I borrow a laptop from the library?
I need help accessing resources. Can someone help me?
How can I contact the library?
Can I suggest new books?
Frequently asked questions - Covid-19
Do I need to wear a face covering when studying at my desk?
How are the libraries cleaned?
How are books kept safe to use?
All returned books are placed in a 72-hour quarantine before they are returned to the shelves. We ask all students browsing or using books while they study to return these books to quarantine trolleys rather than the bookshelves.