Freedom of Information - Request Review Procedure
If you are not satisfied with the University's response to your request for information, you can use the University's Freedom of Information Complaints Procedure. If you are still not satisfied after this, you should appeal to the Information Commissioner.
If you wish to make a complaint please write to:
Director of Legal Services
University of Bristol
Bristol BS8 1TH
Your complaint will be acknowledged within 7 working days and responded to within 20 working days of the acknowledgement. If your complaint will take longer to investigate you will be told why and when you can expect a response.
If you are dissatisfied with the outcome of the University's Complaints Procedure, you should contact:
The Information Commissioner
Telephone: 0303 123 1113
If the Commissioner decides that you have a valid complaint, he will serve a notice about the decision to you and the University. If the Commissioner decides that the University has failed to comply with your request then the decision notice must:
- set down the steps that the University needs to take to comply,
- say how long this should take and
- say how the University can appeal