Over the Christmas period the University will be closed from Friday 21st December 2018 until Thursday 3rd January 2019. During this time no requests will be processed.

After this closure period requests may take up to 6 days to complete. We will endeavour to complete requests as soon as possible after the Christmas closure. 

Verification of awards, replacement certificates and transcripts for former students (alumni)

On this page:

  • Request a verification of your award
  • Request a Replacement Certificate
  • Request an Academic Transcript

Request a verification of your award

A verification of award confirms:

  • name and date of birth
  • award
  • start and award dates
  • graduation date where applicable

The document is printed on headed paper. If the document is sent by post it can be stamped with the University of Bristol embossed seal. It is usually accepted by institutions in place of a certificate. Charges may apply. A full refund will be given if the University is unable to provide a verification for any reason.

Requests are usually completed within 4 working days, although in busy periods they may take longer.

Request a verification

We are in currently digitising our archive paper records, and some of our files have been sent for scanning. From Wednesday 25 May, requests for verifications for individuals who graduated before 1992 will be delayed for up to a 2-3 week period.

Replacement certificates

  • Requests for replacement certificates can only be made where the original document has been lost or damaged. 
  • We do not provide duplicate certificates, or certify or notarise copies of certificates. The Secretary's Office has information about certifying copies and notarisation.
  • A request for a replacement certificate is considered as a declaration that the original is lost or damaged.
  • Requests for replacement certificates must be made by the former student and will be posted to the address provided on the online order. No third- party requests will be accepted.
  • If you have not received your certificate within six months of your graduation and you notify us within this period, you will not be charged for a replacement certificate.
  • Certificates cost £50. Payment can be made by credit or debit card through our online shop.
  • Requests are usually completed within 4 working days, although in busy periods they may take longer.
  • If we cannot provide a replacement certificate for any reason, a full refund will be given.
  • Certificates can only be sent by post and cannot be sent electronically, for security reasons.

Posting certificates

  • Certificates are posted by standard second class mail or you can choose to have the certificate delivered by courier service for an additional cost of £15.
  • Certificates can take up to six weeks to arrive in countries outside Europe.

Request a replacement certifcate

Request courier service delivery

The University reserves the right to refuse to issue a replacement certificate.

Request an academic transcript

Transcripts are produced by faculties, not the Exams Office. If you have any queries about receiving your transcript, contact your faculty office (see below).

An academic transcript is an official document that shows:

  • Units taken in each year of study
  • Assessment and reassessment (as appropriate) grades for each unit
  • Total number of credits gained in each unit taken and in each year of study
  • Degree awarded, degree classification and date of award (where applicable)

Transcripts are sent out by schools and faculties and can be provided in sealed envelopes with the University stamp to prove they are authentic.

Request an academic transcript

Contact your faculty

If you have any queries about receiving your transcript, contact your faculty office.

FacultyUndergraduatePostgraduate
Arts email: artf-ugoffice@bristol.ac.uk
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email: artf-pgoffice@bristol.ac.uk
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Biomedical Sciences email: fbs-ugenquiries@bristol.ac.uk
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email: fbs-pgenquiries@bristol.ac.uk
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Engineering

tel: +44 (0)117 954 5383
email: engf-office@bristol.ac.uk
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tel: +44(0)117 331 5344
email gsen-help@bristol.ac.uk
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Health Sciences email: meddent-transcriptrequest@bristol.ac.uk
veterinary: vet-student-admin@bristol.ac.uk
medicine and dentistry: meddent-transcriptrequest@bristol.ac.uk
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email: meddent-transcriptrequest@bristol.ac.uk
veterinary: vet-student-admin@bristol.ac.uk
medicine and dentistry: meddent-transcriptrequest@bristol.ac.uk
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Science tel: +44 (0) 117 394 1672
email: science-transcript-requests@bristol.ac.uk
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tel: +44 (0) 117 394 1669 
email: science-transcript-requests@bristol.ac.uk
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Social Sciences and Law tel: +44 (0) 117 331 7262
email: transcripts-fssl@bristol.ac.uk
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tel: +44 (0) 117 331 7262
email: transcripts-fssl@bristol.ac.uk
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If you have any difficulties using the online shop, please email award-verification@bristol.ac.uk.

Delivery

We provide a courier service for verifications and replacement certificates (but not for transcripts).

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