Expectations of managers at UoB

Managers play a pivotal role in organisations. Rewarding and demanding in equal measure, a manager's role is to balance doing what's best for the organisation with looking after the needs of their team members.

Six Expectations of UoB Managers

The guidance below will enable managers to understand the organisational context and responsibilities of their role at the University, as well as how to use this to help engage and motivate their staff.

1. Understand the University of Bristol’s vision and strategic direction and identify your team’s role in delivering this

Understand the 'bigger picture' of what the University is aiming to achieve. Communicating how this relates to your team gives meaning and purpose to their roles, and can encourage them to feel more inspired, motivated, and committed to what they are doing. It helps you to effectively plan and prioritise work for your team and focus them on achieving outcomes aligned with what the university is trying to achieve overall.

2. Understand what the Professional Services Charter means to you and your team and how you deliver your service

Refer to the Charter as the guide to the expected standards of service. Consider the Charter’s themes, what these mean for you and your team, and how you might embed them successfully into the practical context. Regularly review how you and your team deliver your services against the Charter and identify how you can maintain the expected standards.

3. Promote equality and diversity and create an inclusive, supportive, and productive environment where each member of your team can thrive

Make sure you are role modelling positive, inclusive, and supportive behaviours to your team. Find effective and efficient strategies to communicate regularly with them and be open and responsive to their needs and feedback. Be deliberate in how you manage your own time and workload. Support and guide your team to be able to do the same so that they can thrive and expected outcomes can be achieved.

4. Familiarise yourself with UoB's HR policies and procedures and know where to find help and support

Use the HR Manager's Handbook to help with this as well as other resources and contacts information available on the Human Resources web pages.

5. Support your team in a constantly changing environment, fostering their understanding, engagement, responsiveness and adaptability

Understand that change is not an event but is part of the continuous cycle of improvement in any organisation. Be proactive and take ownership of any change heading your way, communicate with your team throughout, and help them navigate their way through to embed the change.

6. Commit to the ongoing personal and professional development of yourself and of your staff members

Help to maintain a highly skilled and motivated workforce. Ensure you have regular 1:1s with each of your staff and make effective use of the annual Staff Review & Development process. Taking a coaching approach to management will help to empower and develop your staff in their own roles.

University vision and strategy

Read the current University vision and strategy document here

Managers' HR handbook

Invaluable at-a-glance guide to UoB's HR policies and procedures 

Staff Development opportunities

Find out more about the extensive development opportunities for staff at the University

Edit this page