Designing Human-Centered Digital Health Technologies: Contextual Challenges and Design Opportunities

Hosted by Cardiff University's School of Medicine

Abstract: To design digital health technologies, we need to a) understand people’s lived experiences of care and how they are shaped by the broader sociocultural context and the situated infrastructures of care (e.g., arrangement of multiple people, daily practices, spaces, cultural norms, different technologies, and the invisible efforts people make to care for themselves and others) beyond looking at individual behaviours, and b) develop design mechanisms and tools to increase people’s active participation throughout the design process. Combining a practice-based research approach with a design-oriented research approach, this talk presents a number of socio-technical challenges and design opportunities for digital health using several examples from ongoing and previous interdisciplinary projects (home, hospital and community health) e.g., investigating older adults’ medication and self-monitoring practices, understanding the embodied negotiations, practices and experiences of pregnancy care, supporting hospital service work practices, and co-designing digital maternal and child health interventions with low-resource communities in the Global South.

BiographyNervo Verdezoto is the Lead of the Human-Centered Computer Research Unit and Senior Lecturer in Human-Computer Interaction and Digital Health at the School of Computer Science and Informatics at Cardiff University. Previously, he was a Lecturer at the University of Leicester and a postdoctoral researcher at the Department of Computer Science, Aarhus University in Denmark. He has expertise in ethnographically informed design, user-centered and participatory design, and design and evaluation of sociotechnical systems with particular interest in the healthcare and sustainability domains. His previous research has investigated how older adults and pregnant women use self-care technologies in their everyday life and how these shape their everyday practices, clinical encounters and decision making. His recent work has investigated care infrastructures in the Global South (e.g., India, Ecuador, Peru, South Africa, etc.) and how socio-technical and cultural practices influence people’s experiences of care, as well as the use of community-based co-design in low-resource settings for digital maternal and child health.

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Enquires to Barbara Szomolay