We welcome feedback
Your feedback is crucial in helping us improve care and inform others. As a Dental School, we focus on high-quality care while giving students real-world experience. We’re committed to continuous improvement and value your input to enhance both patient care and student education.
We use feedback gained through the following channels:
What is the Patient Participation Group?
The Patient Participation Group (PPG) is a group of patients working with the Dental School to provide feedback, improving services and supporting both patient care and student development.
The Patient Participation Group (PPG) meet to discuss ways to improve patient care and the overall experience. Members share their feedback, suggest improvements, and collaborate with the dental educators, researchers, and students to help shape the Dental School's activities. The group's discussions cover a variety of topics from patient experience to the learning experience for students.
Meetings typically take place every six months, ensuring ongoing communication and opportunities for input. It's a great chance for patients to have a direct impact on the services they receive.
Anyone who is a patient at the Bristol Dental School is welcome to join the Patient Participation Group. Whether you're a regular patient or a new patient, your feedback is valued. For more information, you can email bds-ppg@bristol.ac.uk.
See below the terms of reference for the Patient Participation Group.
Patient Satisfaction Survey
If you'd like to share your feedback, we'd love for you to take part in our Patient Satisfaction Survey. Your input helps us improve the care and service we provide. It's quick, easy and completely voluntary.
Below are the results from our most recent patient satisfaction survey. We are pleased to report that most patients are happy with the care they’ve received, including the professionalism of our students and staff. We appreciate your feedback and contributions to the improvement of our Dental School
It is helpful to us to hear what we are doing well: Leave a compliment
Share your feedback or a compliment to help our dental school and students improve and provide the best care. We’d love to hear from you!
Complete the feedback and compliments form here.
If we don't get something right
We are a clinical education and training environment and want to ensure you have a positive experience at our Dental School. However, we may not always get things right and we take all feedback seriously.
If you have concerns please raise these as soon as possible with a member of staff who will try to resolve the concern informally. However, if you feel you need to make a complaint, you can find out more information on our Complaints Page.