The Care Quality Commission (CQC, our regulator for the clinical services we provide) carried out an on-site announced inspection on 27 and 28 February 2025 and found that Bristol Dental School had met all regulations.
Head of School, Professor Barry Main, said "We are incredibly proud of our staff and students, and their exemplary team work to ensure safe and effective services for our patients within this clinical education facility. As the main aim of Bristol Dental School is to provide dental clinical education and training, we work hard to provide high quality student and patient experience and this has been recognised within the CQC Inspection report and recent General Dental Council inspections of our teaching programmes"
The Inspection team met with staff, and collected feedback from patients prior to and during the Inspection. Comments from patients included:
“I have been receiving treatment for some time from the dental students I find them all extremely friendly sociable and knowledgeable and the support given to them by their professors is excellent.”
“I had a root canal done here and every appointment I had, I felt so relaxed. My student helped me so much and was so lovely and professional.”
“I have nothing but praise to sing and thank you from bottom of my heart for restoring my trust in dentists and my smile.”
“The Dental School in Bristol is in a beautiful new building. On my first visit I was met with friendly smiley and helpful faces. The whole place has a great atmosphere. I was seen almost instantly by my dental therapist who oozed warmth, positivity and care. They guided their students with encouragement, praise and professionalism. Their passion in what they do is breathtaking.”
The CQC Inspection team found that patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. Patients also felt involved in decisions about their care and commented positively about the standards of cleanliness.