Who does what on the University web?

Page contents

Central teams

Across the University

Working groups

Digital Communications team

The Digital Communications team (formerly known as the Web Editor team) oversees all content on the University’s public-facing web presence. The team provides advice and guidance to web publishers and helps to align the web priorities of faculties and other organisational units with primary University strategies. The team is also responsible for the visual identity of the University web presence.

The team is part of the Marketing and Communications Division.

Contact: web-editor@bristol.ac.uk

Webmaster team

The Webmaster team are responsible for technical support and maintenance of the University content management systems.

The team is based in IT Services.

Contact: web-support@bristol.ac.uk

Web trainers

Web trainers run a number of courses for staff, including writing for the web and social media.

Web trainers are based in IT Services.

Contact: web-trainers@bristol.ac.uk

Web publishers

Web publishers are responsible for editing and maintaining content for a particular website or set of websites. Web publishers help ensure the overall University web presence is up to date, easy to use for all users, and provides users with a positive impression of the University.

Web publishers are based across many organisational units with the University, usually within the organisational unit to which the website they maintain relates. In general, the web-publisher role is integrated with an individual's other job responsibilities.

Site administrators

Site administrators are web publishers who are responsible for the operational maintenance of a particular website or set of websites. Site administrators are the primary contact for matters relating to the website. They may authorise other web publishers to maintain content on the website and will oversee the work undertaken by these web publishers.

Site administrators are based across many organisational units with the University, usually within the organisational unit to which the website they maintain relates. In general, the website-administrator role is integrated with an individual's other job responsibilities.

A website normally has one site administrator, although there may be up to three.

Heads of departments

Heads of departments authorise staff to become site administrators. They also approve training for website publishers.

Social Media Working Group

The Social Media Working Group provides a space to share information on forthcoming campaigns, opportunities for collaboration and to shape related policies, guidelines and templates, which are then disseminated across the University. It reports to the University Web Board.

The group contains representatives from aspects of the student and research lifecycles with key communications responsibilities. It meets three times a year.