Using resources


  • Making effective use of available resources including people, information, networks and budgets
  • Being aware of the financial and commercial aspects of the organisation


  • Using resources in ways that are efficient and minimise any adverse impact on the environment
  • Using informal systems and channels of communication to inform and support objectives
  • Influencing outcomes when bidding or negotiating for resources
  • Aggregating, utilising and interpreting management information
  • Considering cost benefit analysis implications of decisions
  • Making use of information and resources gained through personal networks
  • Recognising that time is cost and adjusting behaviour accordingly.


  • Liaising with external bodies, suppliers and other HE bodies
  • Identifying the information and knowledge people need and why they need it
  • Drawing on others’ knowledge, skills and experience
  • Liaising outside of immediate work area to maximise use of resources within the organisation
  • Deploying human resources efficiently, at the right levels and in appropriate ways
  • Delegating appropriately
  • Considering costs as part of the equation when planning a development.


  • Sharing good practice with other parts of the organisation
  • Being mindful of responsibility to organisation and funders in using resources
  • Developing cross-service collaboration and being willing to share resources
  • Identifying ways in which resources can be used flexibly and imaginatively for the benefit of the whole organisation.

Behaviours indicating further development needs

  • Always going for the highest quality solution regardless of cost implications
  • Re-inventing the wheel
  • Assuming staff time is free
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