Quality assurance

How does Quality Assurance work in Faculty of Health Sciences?

The Quality Assurance Theme is led by Angela Hague, Senior Teaching Fellow and Chair of the Faculty Quality Team (FQT). The team consists of academic staff from across the Faculty. They are joined by current students (Student Quality Reviewers), trained by the Students’ Union, to consider quality of educational programmes in Health Sciences. FQT forms part of University wide monitoring mechanisms for quality enhancement and assurance in teaching and learning. Good practice identified through FQT is shared across the Faculty through FQT visits and by presentations at CSHE Education Excellence seminars and Faculty Teaching and Learning Conferences.

Annual programme review (APR) allows staff to take stock of information on the quality of undergraduate and postgraduate programmes that have been obtained throughout the year from external examiner reports, student feedback in its varied forms, staff feedback, and feedback from the FQT that year. The Academic Quality and Partnerships Office (AQPO) collects all External Examiners reports within 4 weeks of the final Board of Examiners so that actions considered at APR are timely. FQT will engage with Education Action Plans to help monitor progress on them, as well as to identify good practice. In conjunction with AQPO, FQT will help prepare staff for accreditation visits and identify areas for educational research.

The information below details how quality of education is maintained within the Faculty.

Annual programme review (APR) - allows staff to take stock of information on the quality of undergraduate and postgraduate programmes that have been obtained throughout the year.

It considers:

  • external examiner reports
  • student feedback (varied forms)
  • staff feedback
  • FQT recommendations

Actions should feed into the School’s EAP and current students should be engaged in this process.

External Examiner Reports

AQPO collects all External Examiners reports within 4 weeks of the final Board of Examiners.

Unit organisers collate responses to issues raised by external examiners and complete an External Examiner Response Form.

Student Feedback

Schools/Programmes collate internal student feedback gathered across Units and programmes and student feedback processes are monitored by the Faculty.

Schools are responsible for providing students with regular updates on their feedback.

Student-staff liaison committees are an important mechanism for discussing matters and reporting on actions to address issues raised by students.

Programme Directors produce and monitor publicity plan for student surveys such as the National Student Survey (NSS), Your Bristol Survey (YBS) and Postgraduate Research Experience Survey (PRES)

Professional Bodies Quality Requirements

The Faculty Education Manager coordinates processes relating to quality assurance requirements of professional bodies. This includes coordination and management of:

  • data collation and record maintenance
  • response to professional body requests for information and data
  • preparation and submissions of quality returns
  • preparation for any quality visits

Periodic Programme Review

Periodic Programme Review (PPR) is a new University process that will be undertaken at subject level once every five years as part of a rolling programme. The PPR Team membership includes:

  • an external examiner
  • a critical friend from another institution
  • the Faculty Education Director (FED) / FQT Chair from another Faculty

School Review

University School Reviews are carried out on a five or six yearly basis to assure the University that its schools are of a high quality in teaching and research and that they are working efficiently in terms of staffing and financial matters.

Faculty Quality Team

Part of University-wide monitoring mechanisms for quality enhancement and assurance in teaching and learning, in the Faculty of Health Sciences FQT review:

  • one year of the 5 year professional programmes (BVSc, MBChB and BDS) each year over a 5 year cycle
  • other undergraduate, post-graduate and intercalation programmes every 3 years

FQT aims ensure that our students are benefiting from dynamic curricula that are continually being reviewed both internally and externally, and ensure readiness for external accreditation. To gain an overall view of programme quality FQT will:

  • engage with Education Action Plans to help monitor progress on them
  • review outcomes and recommendations of the PPR process
  • review External Examiners’ reports and the responses to these
  • consider returns to Professional Statutory and Regulatory Bodies, as well as reports from Clinical Academies and any other partners
  • monitor the success of longer-term objectives for curriculum development
  • explore relevant Blackboard sites to see the course from the student perspective
  • meet with students on the programmes, who are key stakeholders. A reasonable number of students is needed for a focus group to obtain a wide perspective and for the students to have some degree of anonymity.

The FQT Committee is keen to identify individuals who show commitment to excellence in education, whether in administrative roles, teaching or support of teaching, and the team members will be looking to highlight such individual contribution.

Good practice identified through the FQT will be shared across the Faculty though:

  • feedback to programme directors
  • recommendation of individuals for teaching prizes
  • encouraging presentation of education excellence in CHSE seminars and the Faculty Teaching and Learning Conference.

Transition to a University Quality Team

The University is changing the quality assurance processes replace Faculty Quality Teams with a single University Quality Team, comprised of academics (cross-faculty), professional services staff and Student Quality Reviewers.

The University Quality Team (UQT) will monitor quality and standards of educational provision at undergraduate, postgraduate taught and postgraduate research levels and identify best practice.

The monitoring and review will be a primarily documentation-based process using Education Action Plans. Other sources of documentation to support the review will include External Examiner reports and responses, accreditation reports, Periodic Programme Reviews, School Reviews, Student-Staff Liaison Committee minutes and thumbnails. Student Quality Reviewers will lead on gaining information from student representatives. Visits will be undertaken only where needed.

The UQT will have a facilitating role in helping Schools to successfully contribute to the University’s strategic developments and considering whether Schools could benefit from assistance from the Bristol Institute of Teaching and Learning (BILT) or Academic Staff Development (ASD).

Best practice will be identified for presentation to BILT.

Interim functions of FQT

Health Sciences FQT will function using the premise of the UQT by using a documentation-based assessment with an overview of Schools and specific consideration of programmes scheduled for review.

See our page on how to prepare for an FQT inspection

FQT Membership 2018-19 (PDF, 73kB)

The committee is keen to identify individuals who show commitment to excellence in education

Angela Hague, Theme lead
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