Work with us
Once your project is funded, Research IT will endeavour to provide a service that is as diligent, transparent, and professional as possible for University of Bristol researchers. The information below outlines how best to secure our services.
You may find it useful to read through our remit before contacting us to see if we are the right team for you.
Standard process for acquiring our services
- The best way to get in contact with us is to complete our Project Information form which provides us with useful background information on your project. If you have questions that you want to ask before completing the form, please email us at research-it@bristol.ac.uk.
- We will then contact you via email to arrange a meeting to discuss your software development needs in more detail.
- After this we can provide you with a written cost estimate for the work that we envisage for your project, which can be used as part of your funding proposal.
- If you choose to go with us then we will schedule development work for your project to start as specified on your estimate.
Expectations when working with Research IT
Research IT will strive to meet the following expectations when working with you on your project.
What you can expect from us
- We'll initiate a project start meeting to agree scope, timelines and channels of communication
- We'll schedule development work in line with your project timelines
- We'll track your spend and alert you when budget limits are near
- We'll endeavour to be flexible and adjust to your requirements (within budget)
- We'll provide expert advice on the available development options for your project
- We'll keep you up to date on progress and can arrange regular catch-up meetings if required
What we expect from you
- You'll need to provide a project code for financial recharging
- You'll need to attend a project start meeting
- During development phases, you need to be available to answer queries in a timely manner
- You must provide us with a clear understanding of the scope of a project
- You'll need to keep us up to date with any anticipated funding extensions/changes in project timelines