My research focuses on responsible digital operations. I study how digital technologies, governance mechanisms, and analytical decision models make complex supply chain and healthcare operations more observable, accountable, and resilient.

A central theme in my work is that digital visibility alone is insufficient. Technologies such as AI, blockchain, data-sharing infrastructure, FinTech platforms, and algorithmic decision systems can improve operational decision-making, but they can also create new forms of opacity, dependency, and governance risk. My research examines when these technologies generate responsible and resilient operational outcomes, and when they fail to do so.

I develop this agenda through three related research streams. The first examines digital governance of responsible supply chains, including supplier governance, forced-labour risk, ESG, sourcing reconfiguration, and supplier portfolio design. The second focuses on digital healthcare operations and AI infrastructure, including teleconsultation, healthcare data sharing, medication logistics, hospital automation, and privacy-preserving AI. The third studies platform and financial technologies in operations, including open banking, platform financing, privacy regulation, algorithmic transparency, and digital market design.

PhD supervision

I welcome prospective PhD students interested in developing doctoral research projects on responsible digital operations, particularly in supply chains and healthcare systems.

I am especially interested in PhD projects that examine how digital technologies and governance mechanisms improve observability, accountability, resilience, and decision quality in complex operational systems. Suitable projects may focus on responsible supply chain governance, digital healthcare operations, supply chain finance, buyer–supplier governance, platform operations, or algorithmic decision-making.

A strong PhD proposal should begin with an important operations or supply chain problem, develop a clear theoretical argument, and use a research design that fits the question. I particularly welcome projects that combine strong operational problem framing with analytical modelling, empirical analysis, or field-based theory development.

Prospective students should send a CV, a short research proposal, and a brief statement explaining how their proposed doctoral project aligns with my current research interests.