Activity 2

Qualitative Study

The qualitative study aimed to understand the experiences of patients who are living with the two exemplar conditions, how they manage their care themselves and how their care is managed by health care providers.  It included those who were already receiving and providing care through an existing telehealth scheme and those who found support through a variety of support groups.  The views of healthcare professionals were also sought in order to explore how services provided by NHS Direct could be integrated with existing models of care. The study used in-depth interviews and focus groups to collect data.

Participation was sought from the following groups of patients;

Participation was sought from the following groups of healthcare professionals

This activity was conducted by researchers at the University of Manchester.