I graduated from the University of the West of England in 1995 having completed a degree in sociology. I then went to Cardiff University and completed a PhD in the field of medical sociology that looked at the social and political dimensions of chronic fatigue syndrome. I joined the primary care unit at Bristol in 2002 and have undertaken a number of research studies including: an evaluation of over the counter medicines and the role of the pharmacy counter assistant; evaluation of GP appointment systems; and the organisation of out of hours care. In recent years I have ...
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