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Publication - Dr Ruzanna Chitchyan

    Eliciting requirements for demand response service design to households

    A pilot study


    Chitchyan, R, Shah, P & Bird, C, 2019, ‘Eliciting requirements for demand response service design to households: A pilot study’. in: Proceedings of the 23rd International Conference on Evaluation and Assessment in Software Engineering, EASE 2019, Copenhagen, Denmark, April 2014-17 2019. Association for Computing Machinery (ACM), pp. 299-304


    Demand response has been discussed as one of the key means through which peak energy demand could be ameliorated. A wide variety of research and trial studies have been conducted on this topic. Yet, there has been no requirements elicitation exercise undertaken to explicitly state the requirements that a smart appliance automation service must address to be accepted by the households at large. This paper presents a pilot study on just such an exercise. We present the key themes from the pilot interview study. From these themes we identify several groups of requirements, such as need to retain ultimate appliance control (e.g., through manual overrides); need for discriminating between specific appliances and their contexts for automation; and the need to be able to associate personal meaning to the service participation process by setting own goals.

    Full details in the University publications repository