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Unit information: Operations Management in 2021/22

Unit name Operations Management
Unit code EFIM30014
Credit points 20
Level of study H/6
Teaching block(s) Teaching Block 1 (weeks 1 - 12)
Unit director Professor. Wang
Open unit status Not open

EFIM10023 Mathematics for Economics or EFIM10008 Mathematical and Statistical Methods or EFIM10014 Quantitative Analysis in Management



School/department School of Management
Faculty Faculty of Social Sciences and Law

Description including Unit Aims

This unit deals with the key operations strategy, operational and project management functions in a work setting. The core theme is the relevant knowledge and management skills necessary to effectively and efficiently develop strategies for the delivery of high quality services and/or goods in complex and dynamic environments. Students will examine the strategic importance of operations; apply operations ideas in manufacturing, service, and non-profit contexts; and identify the link between operations and business strategies.

As well as examining the topic theoretically and critically, it is anticipated that the unit will provide students with practical skills to deal with tasks, issues, and decisions associated to how to produce services and products – thus, enhancing their employability. The unit will seek to combine the core elements involved in operations strategy and the management of operations and projects with demonstrations of ‘best practice’ from a number of different commercial and public sector settings, in a global context. In this way, learning outcomes will be enhanced and more easily transferred to the workplace.

Intended Learning Outcomes

1) Have an awareness of a range of factors that shape the discipline of operations strategy and management and be able to explore and comment upon the viability of the subject and its broader applicability to organisations and management.

2) Understand the benefits for the study of operations strategy and management using a multidisciplinary approach.

3) Cognitive skills of critical thinking, analysis and synthesis. This includes the capability to critique both practice and theory through their comparison using real-world cases.

4) Effective problem solving and decision making using appropriate quantitative and qualitative skills including identifying, formulating and solving business problems. The ability to create, evaluate and assess a range of options together with the capacity to apply ideas and knowledge to a range of situations.

5) Effective communication, oral and in writing, using a range of media which are widely used in business, for example, the preparation and presentation of business reports.

6) Effective self-management in terms of time, planning and behaviour, motivation, self-starting, individual initiative and enterprise.

7) Abilities to conduct research into business and management issues, either individually or as part of a team for projects/coursework/presentations. This requires familiarity with a range of business data, research sources and appropriate methodologies and for such to inform the overall learning process

Teaching Information

Teaching will be delivered through a combination of synchronous and asynchronous sessions including lectures, tutorials, drop-in sessions, discussion boards and other online learning opportunities

Assessment Information

Formative: group presentation. Summative: 3000 word Individual assignement (which will incorporate the feedback from the group presentation) - 100%


If this unit has a Resource List, you will normally find a link to it in the Blackboard area for the unit. Sometimes there will be a separate link for each weekly topic.

If you are unable to access a list through Blackboard, you can also find it via the Resource Lists homepage. Search for the list by the unit name or code (e.g. EFIM30014).

How much time the unit requires
Each credit equates to 10 hours of total student input. For example a 20 credit unit will take you 200 hours of study to complete. Your total learning time is made up of contact time, directed learning tasks, independent learning and assessment activity.

See the Faculty workload statement relating to this unit for more information.

The Board of Examiners will consider all cases where students have failed or not completed the assessments required for credit. The Board considers each student's outcomes across all the units which contribute to each year's programme of study. If you have self-certificated your absence from an assessment, you will normally be required to complete it the next time it runs (this is usually in the next assessment period).
The Board of Examiners will take into account any extenuating circumstances and operates within the Regulations and Code of Practice for Taught Programmes.