EndNote Online

What is EndNote Online?

EndNote Online is a web-based service designed to help students and researchers collect, store, organise and manage references, and to output them as reference lists or bibliographies.  It is particularly suitable for undergraduates and taught postgraduates, though can also be used in conjunction with EndNote (desktop) for research students and academics.   Transfer of records between EndNote Online and EndNote (desktop) is very straightforward.

Note: you may find EndNote Online referred to as Endnote Web or Endnote Basic.  They all refer to the same online product.

Register an account

The University of Bristol site license to Web of Science gives all staff and students free access to an enhanced version of  EndNote Online.  Using a University PC, or working through MyBristol portal, register to create an account by clicking on the EndNote tab within the database Web of Science.  This will give you the full functionality available.   Once registered you can login to the service direct from the webpage www.myendnoteweb.com, and begin saving new references into your EndNote Online account.

Roaming access will allow you to use it from any computer, but you must login via a University computer, or via Web of Science, at least once every 12 months to authenticate your status as a University of Bristol student or staff member.  Full details can be found within EndNote Online under Options > Account Information.

Using Cite While You Write  

EndNote (desktop) and EndNote Online communicate with Microsoft Word, enabling you to format Word documents, producing bibliographies and adding references within the text.  You will require a plug-in to be installed on the computer you are using.  All University computers should already have the plug-in installed, and an EndNote toolbar will be visible when you open Word.  To choose to link to the web version, EndNote Online, click on the Add-Ins button within Word, and then EndNote Web to reach the options for using CWYW with your EndNote Online library.

You can download the plug-in from within Endnote Online for use on your own computer.  Go to Format > Cite While You Write plug-in.

Training for EndNote Online

The following short lunchtime sessions will be taking place in 2018:

  • 26th January, 1pm - Arts Complex LT3
  • 5th February, 1pm - Physics Building, Enderby LT
  • 28th February, 12pm - Arts Complex LT3
  • 16th March,1pm -  Queen's Building, Pugsley LT

No need to book, just turn up.

Guides to Endnote Online include:

  • Within Endnote Online itself click on Show Getting Started Guide (top right of the screen), or use the Thomson Reuter's startup guide.
  • A provider's guide is available  http://endnote.com/sites/en/files/m/pdf/en-online-qrg.pdf.   It includes how to set up an account via Web of Science.
  • YouTube training presentations for Endnote Online and Endnote Desktop
  • YouTube clip showing importing from Google Scholar.  Go to settings in Google Scholar, then under Bibliography Manager select “Show links to import citations.”  Select EndNote and save.  Google Scholar will then show an 'Import into Endnote' link.
  • UoB quick reference guide including exporting references from Web of Science, Ebsco databases, and Ovid databases such as Medline and PubMed.
  • University of Bath guides to Endnote Online part 1 and part 2

Common problems and help

  • If you experience any problems using EndNote Online try reinstalling your browser and the CWYW plug-in as a first option.   Please note that Endnote Online may not work to its optimum capacity using Google Chrome as a browser.
  • Macs - problems have been reported using CWYW with Mac OS 10.8.2.  The provider, Thomson Reuters, suggest you either log out and back into Mac, or follow the steps on the following Knowledge Base article:
  • Cardiff University has produced a useful set of FAQs on both Endnote and Endnote Online.
  • Help is also available from the provider Knowledge Base and FAQs.
  • Web of Science and Endnote Online access problems are reported occasionally.  You may be directed to a web page with the following message:     'A system error has occurred'.

"Your ability to log in successfully to WoK, and its products, can be affected by the cache or cookies held locally on your own computer.  To counter the problem, WoK recommend that you clear the cookies and/or cache from your web browser and attempt to log in again. More information about how to do this can be found on the WoK FAQ."

  • If using a home computer you may need to download the correct plug-ins for EndNote Online  to work effectively.  Scroll down to the bottom of any EndNote Online page, and click on Download Installers.
  • Further information on EndNote Desktop.
  • Contact your Subject Librarian if you have any additional queries about using EndNote Online