Faculty IT Support Teams

These pages provide information that supplements the main IT Services web site.

For all queries, issues and problems please contact the IT Service Desk or use the Self Service Forms (many of these forms contact the relevant team direct).

You can check the status of an existing request with the Self service tool (UOB only).

Faculty IT Support Team

Our Office Open Hours are 10:30-12:30 Monday to Friday. During this period we will endeavour to have the offices staffed. Outside this period we will still aim to provide support for urgent queries and issues.

Guide to applying for research data storage

Schools and Departments only have a limited amount of storage space to share between all personal, research, and admin requirements. Personal storage areas (e.g. MyFiles) and group/lab shared folders are not suitable for storing large amounts (10s or 100s of gigabytes) of data. You should instead use the Research Data Storage Facility. Each PI can currently get 5 TB of free space.

Read the guide

Interacting with remote Linux and Unix servers using Xming, PuTTY and WinSCP

To connect to remote Linux and Unix servers from a Windows PC, use the PuTTY application. This is installed by default on University-managed Windows computers, but is also freely available online. If you wish to run a program on the remote server in an X11 environment (e.g. a program with a graphical user interface), first run Xming, which is also installed by default, but also freely available online. To transfer files between your local computer (or O drive) and the remote Linux/Unix server, use WinSCP.

Read the guide

Linux-specific documentation

We have started on some basic Linux documentation to help you with getting started accessing some Linux resources.

Go to the Linux index page