Staff and PhD Student Printing

Staff and Research Students can print to Print Release enabled printers via the Print-Release system, and via the Email-to-Print system.


There are many other printers available to Staff and Postgraduate Researchers. In order to setup and use UoB printers on your Mac, please take the following steps:

  1. Identify which printer you wish to add
  2. Get permission to print to the printer
  3. Obtain the correct print driver software
  4. Add the printer to your system
  5. Authenticate the connection to the printer
  6. Configure your print jobs correctly

1. Identify which printer to add

Most of the networked printers for Staff and PhD students are listed on the following webpages, depending on which IT Services Zone supports your area of the University. You can click the relevant link below to view a list of your Zonal printers in your web browser:

The printer queue name (URL) you will need to add is in the format:
smb://servername/printername

where:
servername: the print server name listed above
printername: the left-hand column "Name" in the list of printers

For example, the print queue name (URL) of the black and white printer in Biological Sciences room D90, named 'bisc-d90-4250dtn', is:
smb://its-zonedprint.cse.bris.ac.uk/bisc-d90-4250dtn

The model name of the printer should also be listed if it is not obvious from the queue name.

If you don't see your printer listed, or you can't identify it, contact the Service Desk for help, giving as much information about the printer as you can, e.g. IT Services tag, location, printer type.


2. Get permission to print to the printer

Many Staff printers are restricted to be used by certain users. To obtain permission, contact the Service Desk or ask your Supervisor, Group or Team Leader to do so. The printer may not appear in the lists above until you have permission to access it.


3. Obtain the correct software (drivers) for your printer

Black & White printing:

For most B&W printers, it is sufficient to select the "Generic PCL Printer".

Colour printing:

Most University printers are either manufactured by Hewlett Packard (HP) or Canon.

HP printer drivers:

Users of UoB Macs can install the HP Printer Drivers via Managed Software Center. Further information on Managed Software Center can be found on the UoB Mac support pages.

Users of personal Macs will need to install the HP drivers manually. The installation package can be downloaded from the following webpage:
http://support.apple.com/kb/dl907

Canon printer drivers:

Users of UoB Macs can install the Canon Printer Drivers via Managed Software Center. Further information on Managed Software Center can be found on the UoB Mac support pages.

Users of personal Macs will need to install the Canon drivers manually. To do so, download and install the following package:
Canon_PS_Installer.pkg

Note that printing to Canon colour printers requires a Postscript license to have been purchased with the printer. This is only the case for some of the University fleet. If colour printing fails, this could be the cause.


4. Add the printer to your system

These instructions work for macOS 10.9 (Mavericks), 10.8 (Lion) and 10.7 (Lion). IT Services do not support older versions of macOS. There are reported problems with macOS 10.10 (Yosemite). Follow the Upgrading link for further details.

  • Ensure your Mac is fully up to date.If you need to update, or are not sure, go back to the Apple Menu and choose Software Update, then install all available updates. Repeat this process until there are no remaining updates to be installed.
  • Open System Preferences and click on "Print & Scan" (or "Printers & Scanners")
  • Click the + button to add a new printer
  • The first time you do this, you need to add the Advanced button to the add printer toolbar: Ctrl-click on the toolbar, select Customize Toolbar... and then drag the Advanced button onto the toolbar

  • Select Advanced then specify the following printer settings:
  • Type: Windows printer via spools
  • Device: Another Device
  • URL: The URL entry is formatted like this:
  • smb://servername/printername
    (see section above on identifying your printer)
  • Name: any suitable name e.g. Biol-D90-HP4250 (Use only letters, numbers and hyphens, do not use spaces).
  • Location (optional): the physical location of the printer, e.g. "Biol D90"
  • Use: Select "Choose a driver..." "Select Software...", and select the correct printer model and then the correct printer name.
    (Note for some black & white printers including the Student Print Release System, the Generic PostScript driver is sufficient)
  • Select the Add button to save this printer. If there is an option, select Duplexing to enable 2-sided printing.

5. Authenticate the connection to the print server

You will be prompted to authenticate when you first print to a University Printer.

  • Make sure you use your University username and password, which may not be the same as your Mac's computer account username.
  • Occasionally you need to prefix your username with UOB\ for example: UOB\ab12345
  • We recommend that you don't tick the "Remember this password in my keychain" box until you have verified that your username and password work.
  • If you have entered the incorrect credentials, or change your UoB password, and have previously ticked the "keychain" box, you will need to go to Finder > Utilities > Keychain Access. Click on "Passwords", and find the entry with the name of the printer. Right-click on it, and delete it.

6. Configure your print jobs

Duplex (two-sided) printing

When printing a document, the option for printing two-sided may be in a number of locations depending on the printer driver. Try one of the following:

  • Go to Print. In the Print Style list, select "2-sided printing".
  • Go to Print, then select "Printer Features" in the third drop-down list. In the Feature sets menu, select "Orientation". Then in the 2-sided printing list, select "Long Edge Binding".
  • Go to Print, then select "Finishing" in the third drop-down list. In the Print Style list, select "2-sided printing".