Print Release from Macs

The Print Release System is available to Staff and Undergraduate Students. Students must purchase Print Credit.
Ph.D. students may or may not be able to use the system for free - consult your local School to find out if printing is free for you.

Installation method, authentication and configuration

Due to limitations of Canon print drivers, it is not possible for us to provide a universal driver for all the Print Release printers across campus. Most will work using the Universal Installer, but if you find your job doesn't print from a particular printer, use Failsafe Installer for black & white printing, or install using the Manual Installation method.

Following installation, please read how to Authenticate, and the Configuration tips.

Users of UoB Managed Macs can install the software required to use Print Release via Managed Software Center. This is not possible on a personally owned Mac.

If you are a user of a UoB Managed Mac, you can install the Print Release software by taking the following steps.

Install the Canon Printer drivers:

  • Open Managed Software Center (Applications > Managed Software Center)
  • Locate Canon PS Print Drivers and click Install:
  • Identify the required print queue:

    • Black and white: smb://is-print3.pcr.bris.ac.uk/Print_Release_Mac_B&W
    • Colour: smb://is-print3.pcr.bris.ac.uk/Print_Release_Mac_Colour

    Add the printer:

    • Open System Preferences and click on "Print & Scan" (or "Printers & Scanners")
    • Click the + button to add a new printer
    • The first time you do this, you need to add the Advanced button to the add printer toolbar: Ctrl-click on the toolbar, select Customize Toolbar... and then drag the Advanced button onto the toolbar
    • Select Advanced then specify the following printer settings:
    • Type: Windows printer via spoolss
    • Device: Another Device
    • URL: The URL entry is formatted like this:
    • smb://servername/printername
      (see section above on identifying your printer)
    • Name: any suitable name e.g. Print-Release-Colour (Use only letters, numbers and hyphens, do not use spaces).
    • Location (optional): the physical location of the printer, e.g. "UoB"
    • Use: Select "Choose a driver..." and then "Select Software...". From the list, locate the model of the Print Release printer you wish to use. This will be written on the device itself. For example, C5235i. In this example, you should therefore locate and select Canon iR-ADV C5235/5240 PS.
    • Select the Add button to save this printer. If there is an option, select Duplexing to enable 2-sided printing.
    • Your configured Add Printer screen should look like this:

    More information on Managed Software Center can be found on the UoB Mac Support pages.

This "failsafe" driver should work for black and white printing to all the Canon printers which have Print Release capability.

Download the Failsafe Print Release Installer, then:

  • Double-click the downloaded image
  • Double-click "Student-Print-Release.pkg".
  • Click "Continue", "Install" enter your local administration password and click "Install Software".
  • Click "Close" to close the installer.
  • One printer will appear on your system: "Print Release Monochrome".

This installer provides B&W and Colour print queues. Both are for all printers, the only difference is that the B&W is set to print black & white by default. It will only work on printers which are licensed for PostScript printing. If it doesn't work for you, try the failsafe driver above.

Download the Universal Print Release Installer, then:

  • Double-click the downloaded image
  • Double-click "Student-Print-Release.pkg".
  • Click "Continue", "Install" enter your local administration password and click "Install Software".
  • Click "Close" to close the installer.
  • Two printers will appear on your system: "Print Release B&W" and "Print Release Colour".

This method is intended for individuals not making use of UoB Macs. These instructions assume that you are using a personal Mac, on which you have administrative privileges.

1. Find out the printer queue name (path)

The Print Release queue names are as follows:

  • smb://is-print3.pcr.bris.ac.uk/Print_Release_Mac_B&W (For black and white prints)
  • smb://is-print3.pcr.bris.ac.uk/Print_Release_Mac_Colour (For colour prints)

2. Obtain the correct software (drivers) for your printer

Download the following installer: Canon_PS_Installer.pkg and run the installer to install the required drivers.
The "Canon iR-ADV C5030/5035 PS" driver works on most printers on the Print Release System, but if this doesn't work, you should look for the model of printer you are printing to (it'll be written on the device itself), and find the UFRII driver for that model.
You should stick to printing to the same printer if you select a UFRII driver.

Note that when you upgrade OS X (e.g. 10.10 Yosemite to 10.11 El Capitan), the drivers normally break and need to be updated. Canon are not always on time with their new drivers, so we normally recommend waiting before you upgrade if possible.

3. Add the printer to your system

These instructions work for 10.7 (Lion) and newer. IT Services do not support older versions of OS X. Follow the Upgrading link for further details.

  • Ensure your Mac is fully up to date. If you need to update, or are not sure, go back to the Apple Menu and choose Software Update, then install all available updates. Repeat this process until there are no remaining updates to be installed.
  • Open System Preferences and click on "Print & Scan" (or "Printers & Scanners")
  • Click the + button to add a new printer
  • The first time you do this, you need to add the Advanced button to the add printer toolbar: Ctrl-click on the toolbar, select Customize Toolbar... and then drag the Advanced button onto the toolbar

  • Select Advanced then specify the following printer settings:
  • Type: Windows printer via spoolss
  • Device: Another Device
  • URL: The URL entry is formatted like this:
  • smb://servername/printername
    (see section above on identifying your printer)
  • Name: any suitable name e.g. Print-Release-Colour (Use only letters, numbers and hyphens, do not use spaces).
  • Location (optional): the physical location of the printer, e.g. "UoB"
  • Use: Select "Choose a driver..." "Select Software...", and select the correct printer model and then the correct printer name.
  • Select the Add button to save this printer. If there is an option, select Duplexing to enable 2-sided printing.

You will be prompted to authenticate when you first print to a University Printer.

  • Make sure you use your University username and password, which may not be the same as your Mac's computer account username.
  • Occasionally you need to prefix your username with UOB\ for example: UOB\ab12345
  • We recommend that you don't tick the "Remember this password in my keychain" box until you have verified that your username and password work.
  • If you have entered the incorrect credentials, or change your UoB password, and have previously ticked the "keychain" box, you will need to go to Finder > Utilities > Keychain Access. Click on "Passwords", and find the entry with the name of the printer. Right-click on it, and delete it.

Duplex (two-sided) printing

When printing a document, the option for printing two-sided may be in a number of locations depending on the printer driver. They should be set by default on Print Release queues, but if not, try one of the following:

  • Go to Print. In the Print Style list, select "2-sided printing".
  • Go to Print, then select "Printer Features" in the third drop-down list. In the Feature sets menu, select "Orientation". Then in the 2-sided printing list, select "Long Edge Binding".
  • Go to Print, then select "Finishing" in the third drop-down list. In the Print Style list, select "2-sided printing".