Manual configuration settings

Manual Configuration

These instructions apply to Windows only. Mac users should refer to the Setting up your connection (Mac) page.

If you are using the connection file discussed in previous pages you don't need to do anything else.

For manual connections, you'll need to provide some additional information. This is outlined below.   The two most important settings for manually configuring any connection software will be the name of the Remote Desktop/Terminal Services Gateway Server, which is and the name of the computer you wish to connect to.

These instructions are for connections using Windows Remote Clients.  The basic information is valid for any OS/client you may be using.


1. Click Options in the bottom left of the connection window and then click the Advanced tab, and then, under Connect from anywhere, click Settings.

2. Select Use these TS Gateway server settings, and then type the server name.  Our University server is called:

3. Select the Logon method:

Ask for password (NTLM). This option prompts you for a password when you connect.

4. Select Bypass TS Gateway server for local addresses check box.

Selecting this check box prevents traffic to and from local network addresses from being routed through the TS Gateway server, which can make your connection faster if you use your computer within the University (i.e. via Eduroam etc).

Select the General Tab.

1. Click the Save As button, and specify a meaningful name for your connection so your settings will be saved.

2. When you click connect, you will see a message box welcoming you to the University and asking you to acknowledge your Data Protection responsibilities.

3. You will then be asked for your username and credentials.


Please make sure that you have the necessary access rights to your University machine.  You can contact the service desk to request access if you don't already have it.