Support for students with slow or poor wifi

If you have slow or poor internet connection in your flat, find out how to manage your online studies and what support is available.

There are ways you can still study online.

Use a non-silent study space

Complete your online synchronous (in real time) studies in non-silent study spaces in:

  1. The Hawthorns
  2. The Students' Union Richmond Building
  3. Senate House

You do not need to book study spaces in The Hawthorns or SU. Your 8-hour allowance for using study spaces will not be affected by time you spend in these study spaces.

You do need to book to use Senate House study space and your 8-hour allowance will be deducted.

Help available to upgrade your wifi

You can apply to the coronavirus impact fund for financial support to upgrade your wifi.

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