Your health and safety
How to keep safe and what to do if you are ill and need to self-isolate or need other wellbeing support.
Get tested, break the line of transmission to keep your friends and loved ones safe.
- Stay in your living circle (if you are in halls) or household and,
- Follow social distancing when outside your group.
If you do, you can:
- Enjoy face-to-face teaching
- Keep our community safe
- Make the most of your student experience
Check if you have symptoms. If you do, follow these steps:
- Stay at home and self-isolate
Don’t attend classes and avoid socialising with others.
- Book a coronavirus test if you haven't already done so.
- Tell us by completing the coronavirus self-reporting form.
- When you get your result, update the coronavirus self-reporting form.
What we do with the information you provide
We will tell your school and your residence (if you live in university residences) to make sure you get any support you need.
- What to do if you have to self-isolate
- Hand washing and sanitising stations
- Social distancing
- Face coverings, masks and visors
- Support for vulnerable students
- Wellbeing support and services available
- Practical support including emergency funding
- Register with a doctor
- Infectious diseases: be aware and get protection
What to do if you have to self-isolate
Follow our self-isolation guidance for students.
Hand washing and sanitising stations
Washing your hands is still the most effective way to reduce the risk of spreading coronavirus.
Wash your hands with soap and water for 20 seconds before coming onto campus and when you get home.
Sanitising stations have been set up at all buildings entrances and all buildings are certified COVID-19 Secure to government guidelines.
To stop the spread of coronavirus please follow social distancing rules.
Maintaining 2 metre social distancing in some of our spaces may not be possible.
In these spaces, please use the extra measures we have put in place such as one-way systems, signage and hygiene stations.
Face coverings, masks and visors
To keep our community safe we are providing you with face coverings to use on campus.
Face visors are available and can also be worn with a face covering if you would like the protection but they are not mandatory.
This guidance has been updated following new guidance from SAGE (Scientific Advisory Group for Emergencies).
Collect your mask and visor
You must collect your mask before you attend any in-person teaching. You must wear a face covering when you collect your mask.
Places to collect a mask
You can pick up a mask from the receptions at any of the following buildings:
- Drama Building
- Merchant Venturers Building
- Biomedical Sciences Building
- Dorothy Hodgkin Building
- Richmond Building
- Victoria Rooms
- Population Health Sciences, Canynge Hall
- Oakfield House
- Social Sciences
Find these buildings on the University map.
Where you have to wear a mask
The term 'campus' covers all our buildings (including common areas in residences where you might interact with people outside of your living circle), their entrances and the streets which buildings are directly accessed from.
- To attend any in-person teaching.
- When queuing outside rooms before teaching starts and when you leave.
- In any indoor space on campus.
- If you are attending the mobile testing centre.
- If you are using public transport, you must wear a different face covering when you are on campus.
- If you are university accommodation, in all communal and social settings.
Face visors are no longer mandatory but can still be worn and are still available if:
- you feel vulnerable
- have an underlying health condition
- where social distancing is hard to maintain
- where periods of close contact cannot be avoided.
Specialised teaching spaces, laboratories and research facilities
- Follow the local rules and risk assessments for guidance about specific PPE.
Removing your face covering
- You should not wear your face covering for longer than three hours.
- Remove them during the day when you can.
- Make sure you are in a safe space before you remove your face covering. To do this, you will need to move to space where you can socially-distance without a face covering.
If you are exempt from wearing a face covering you need to wear a green lanyard instead. This tells others that you are exempt. Collect your lanyard from Card Services in Royal Fort Lodge.
You are exempt if:
- you cannot put on, wear, or remove a face covering because of a physical or mental illness or impairment, or disability.
- putting on, wearing, or removing a face covering will cause you severe distress.
- if you are helping someone who relies on lip reading, clear sound or facial expressions to communicate.
- you are acting as a teacher/lecturer/trainer as part of your studies and face coverings limit you being heard or understood. You may need to wear a face visor instead.
In teaching spaces you must wear a transparent visor. If you are unable to wear a visor because of physical or mental illness, impairment or disability, contact Disability Services to discuss this.
Wearing face coverings in the local community
Wearing face coverings protects others against the spread of infection. It protects our friends, communities and those more vulnerable or at higher risk.
When you’re on or off campus, you’re expected to follow the government guidance on face coverings.
How to make and look after your visor
How to make your visor
- Sanitise the visor shield and headset before you assemble
- Push the plastic nubs on the headset through the holes in the visor
- If you want the visor to fit more securely, add an elastic band between the hoops on the headset.
Use an alcohol liquid such as hand sanitiser or wipes to clean the visor shield.
Further information about How to assemble and look after your visor (PDF, 121kB).
Support for vulnerable students
We will assess your situation and decide what reasonable measures or adjustments to make to reduce the risk.
If you were in a group that was told to shield
Advice related to your degree course
For advice relating to your course, contact your School Disability Co-ordinator.
Wellbeing support and services available
We recognise the impact coronavirus has had on the health and wellbeing of many of us. It can be challenging to manage a work/study/life balance in this new world, while looking after your physical and mental health.
Our services are here to help and support you.
Where to get support
We understand that this situation may be worrying. If you’d like to speak to somebody, email: email@example.com.
We have a range of free wellbeing support and services available to all undergraduate, postgraduate taught and postgraduate research students.
Harassment or abuse
We are a diverse, international community and welcome students from across the globe. We have an Acceptable Behaviour Policy (PDF, 154kB) which we expect all our staff and students to abide by. We take allegations of bullying, harassment and discrimination very seriously.
If you experience or witness any incidents of prejudice or harassment connected with Coronavirus, or with anything else:
- contact us by using our Report and Support service to report incidents anonymously or to get advice or,
- contact the police (by visiting your local police station) or by phone.
Watch our webinar: Responding to Racism and discrimination with speakers from SARI and Avon and Somerset Police. (Recording starts at 01:00).
Support for care-leavers and estranged students
We understand you may be feeling anxious and uncertain about what is happening. This can be a stressful time, especially if you don’t have the support of family members.
There are many staff who are here to make sure you are well supported. Maria Tottle is the main contact for care leavers and estranged students and offers 1:1 appointments, currently via video or telephone. Find out about support for care leavers and estranged students.
Equality, Diversity and Inclusion support and resources
We know that some communities are being disproportionately affected by the Coronavirus pandemic, due in large part to the existing inequalities that they face every day. We have created a range of resources to support marginalised communities which we hope you will find useful.
Join in with our community activities and events
Join in with one of our online or in-person events and activities. Connect with fellow students and build your Bristol community.
Register with a doctor
It is important to look after your general health while you are studying. Our Students’ Health Service offers a full NHS doctor service for our students and their families. Before you can use the service you must register with us.
If you live outside the catchment area, you can register with a different doctor. Find out how to register with a doctor.
Infectious diseases: be aware and get protection
We often see other infectious diseases at this time of year. These can be difficult to recognise from COVID-19 symptoms. Check the symptoms:
Contact the Students' Health Service if you are worried.
We offer a full range of vaccinations and 'catch-up' vaccinations at the Students' Health Service.
If you think you are due a vaccination for a disease such as:
- Meningitis ACWY
- HPV (Human papillomavirus)
- catch up dose from childhood MMR
Contact us to book an appointment.
If you have underlying health conditions, you may be eligible for a flu vaccination at the Students' Health Service. If you are not eligible, some pharmacies offer a flu vaccination service. Find out more about flu vaccinations.
If you are registered with us, please tell us when you have had your flu vaccine for this year.
What we do with the information you provide
The University is required to disclose certain information relating to Covid-19 cases among students and staff to external agencies such as Public Health England and Bristol City Council. This helps with the monitoring of the virus and the formulation of actions which need to be taken in response. The information disclosed will identify relevant individual students and staff members and include details of Covid-19 test results, self-isolation, addresses and contact details. It may be used to assist with the national contract tracing service.
The disclosure of information relating to individual students and staff for the purpose of managing Covid-19 is permitted under GDPR and the Data Protection Act, and the University is legally required to provide it under other legislation. Please contact firstname.lastname@example.org if you have any queries about the use of personal data in this way.
NHS COVID-19 app
Download the official NHS contact tracing app to know when you’re at risk from Coronavirus and to alert your loved ones, and your community.