Appointment types

Doctors

Appointment times are usually between 8.30am and 4.30pm, depending on the day of the week. Routine appointments are 10 minutes long and the doctor will deal with as many problems as she/he is able to within the time. We also offer appointments on Monday and Thursday evenings, and on Saturday mornings. If you have an ongoing problem it is usually best to see the same doctor each time, but please be aware that some doctors are part-time and therefore are not available every day. Please try and plan ahead as far as possible.

Nurses

The nurses can deal with a wide range of problems, including contraception, emergency contraception, sexual health, colds, sore throats, asthma, acne, cuts, cystitis, thrush etc. Please enquire at reception to see if a nurse can help you.

Telephone Consultations

For all types of appointments, you can request to have a telephone consultation instead of coming into the practice. You will need to give the receptionist a contact telephone number when you book the appointment. Please note that telephone consultations are only appropriate for problems that do not require any kind of physical examination. Some medication reviews may be suitable for a telephone consultation.

Home Visits

Daytime Visits

If you are too ill to come into the surgery to see a doctor please telephone us. A nurse will take the details of your symptoms, and arrange for a doctor to visit you if necessary. Your problem can be assessed more accurately if you telephone us personally, but if this is not possible, please give the person telephoning for you as much information as possible about your symptoms.

Night-time Visits

If you need urgent treatment or advice between 18:30 and 08:00 on any weekday or at any time on the weekend or a bank holliday please contact the on call service via NHS 111