The Help link on the right hand side of the top navigation bar of MetaLib opens these help pages in a new window. Video tutorials and printed guides are also available, and your subject contact in the Library will be happy to answer any questions you have about using this service.
There is also a list of known problems with MetaLib which you could check.
If you have questions about the Get it! service, you could check the list of Get it! FAQs.
There is also a list of known problems with Get it! which you could check.
If you require general advice or support with accessing electronic resources, or if you have encountered any difficulty with using a particular electronic resource, please fill in our feedback form or send an email to our eResources Team, email@example.com, giving as much detail as possible.
Your subject librarian can also provide advice on using electronic library resources.
For technical help, e.g., if you are having problems with setting up the Off-site proxy service, or selecting, installing and using Internet browsers and viewing and printing software, then please contact the IT Service Desk, firstname.lastname@example.org, tel: 0117 928 7870 (internal 87870).