Citizens Advice Bureaux and employment disputes
The decline of trade unions and the growth in small and non-unionised firms mean many workers look to the CAB when they face problems at work. Employment related queries are the third most important area of work for local CAB. We want to know how workers who seek advice from the CAB pursue their dispute following their first interaction with the CAB. The CAB project examines how workers who cannot easily afford to pay for legal advice access justice when faced with employment problems.
Find out more about the project and our team of researchers
Key areas of investigation in the "Citizens Advice Bureaux" project
Impact of Employment Tribunal fees
Examining how Employment Tribunal fees affect workers' decisions
Published research on Citizens Advice Bureaux
Details of past events related to our research
Further information about advice agencies and research
- Poverty, social exclusion and the denial of rights to a fair hearing (PDF, 111kB) by Morag McDermont, Samuel Kirwan and Adam Sales, Journal of Poverty and Social Justice, February 2016.
- "Access to Justice in the Employment Tribunal: Private Disputes or Public Concerns?" by Nicole Busby and Morag McDermont
- Chapter 10 in "Access to Justice: Beyond the Policies and Politics of Austerity" Edited by Ellie Palmer, Tom Cornford, Audrey Guinchard and Yseult Marique, Hart Publishing, January 2016