Citizens Advice Bureaux and employment disputes

The decline of trade unions and the growth in small and non-unionised firms mean many workers look to the CAB when they face problems at work. Employment related queries are the third most important area of work for local CAB. We want to know how workers who seek advice from the CAB pursue their dispute following their first interaction with the CAB. The CAB project examines how workers who cannot easily afford to pay for legal advice access justice when faced with employment problems.


Contact us

Professor Morag McDermont is principal investigator on the ‘Citizens Advice Bureaux and employment disputes’ project. Email: 

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