Help

ResNet Start of term help line

If you need help connecting to ResNet during September and October please ring the ResNet start of term help line:

Extra staff are available to help during this busy period.

Open for phone calls 10am-5pm Monday-Friday

IT Service Desk

Throughout the year the IT Service Desk are the first point of contact for IT enquiries (including ResNet, passwords, email, etc).

  • Email: service-desk@bristol.ac.uk
  • Phone: (0117) 428 2100 | internal 82100. Mon-Fri 8:00am - 5:15pm
  • In Person: Arts and Social Sciences Library. Mon-Fri 9:00am - 5:00pm

Before you call and help on the web

We are happy to help, but before ringing please see the links below:

Please note: some of the documents on this page are in PDF format. In order to view a PDF you will need Adobe Acrobat Reader Get Acrobat Reader