24hr IT helpline available over Christmas and Computer Centre closure dates

Computer Centre

[01 January 2017]

The Computer Centre study room will be closed from midnight on Friday 16th December to Monday 2nd January.

The Senate House Study Centre will remain open 24/7 during this period, except for Christmas Day and Boxing Day when it will be closed.

Alternative study spaces can be found at: http://www.bristol.ac.uk/students/study-spaces/

You can also use the 'Find a Computer' site on your smartphone to find the nearest available study space: www.bris.ac.uk/where-is-my

24 hour helpline

Over the holidays the IT helpline will be available 24/7 to deal with any IT queries or reports of problems with services.

To contact the out-of-hours service simply call the usual IT Service Desk number 0117 928 7870 (internal 87870).

The service can deal with a range of general IT queries over the phone. Where the service is currently unable to resolve your query, a ticket will be raised and passed back to the IT Service Desk for investigation during normal opening hours.

Further information on this service is available at: bristol.ac.uk/it-services/news/2015/servicedesk29Oct.html

24 hour opening in the new year

Please note that from 2nd January until Friday 20th January the Computer Centre will be open 24 hours to support exam revision.