Have your say about IT at Bristol - student survey

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[01 November 2016]

IT Services is committed to providing relevant, high quality services to support you at the University. However, we need your help to know if we've got it right or if something is missing.

So please help by completing the 2016 Student IT Survey. There are 10 questions and it should take about 5 minutes to complete. The survey is open to all undergraduate, taught and research postgraduates from 1st November to 30th November 2016.

To access the survey visit https://it-services.onlinesurveys.ac.uk/students and sign in using your email address as the username and your student number as the password.  Please note that the email address should be as follows:

  • Undergraduate and taught postgraduate students: <username>@my.bristol.ac.uk
  • Research postgraduates: <username>@bristol.ac.uk

You said....We did

Based on previous feedback recent investment in IT has included:

  • New computer facilities in Beacon House and the Grace Reeves Study Centre.
  • More open access computers in Senate House Study Centre and we will be installing more computers in the Arts and Social Sciences Library and the Richmond Building.
  • Find a Computer - which shows live availability of computers in libraries and study centres.
  • Print Release printer/copier/scanners in halls of residence, so students can print from their own devices in their rooms.
  • New Print Release devices in Engineering and Humanities, so that students can print from personal devices or open access computers.
  • More WiFi access points, including at the Stoke Bishop and Hawthorns bus stops.
  • More free software for home use, including Office365 and Matlab.
  • Unlimited cloud file storage with Microsoft OneDrive.
  • 24 hour phone support via the IT Service Desk.
  • 1,840 problems resolved at the Student Laptop and Mobile Clinic.