Essential network maintenance work Friday April 1st

Maintenance badge

[31 March 2016]

We have now identified the root cause of the outage to services that happened this morning. We will need undertake remedial work tomorrow morning in order to ensure the infrastructure is back to full resilience.

We plan this work to start from 8am, Friday 1st April. Services should be considered at risk until 10am. We do not foresee any service downtime but this cannot be ruled out. Services affected are expected to include

  • Proactis
  • Syllabus Plus, including Web Room Booking
  • Horizons (Sports Centre Online Bookings)
  • Advantage (Sports Centre Front Desk)
  • UCard
  • Business Objects
  • Xerte
  • Questionmark Perception
  • RxWorks (veterinary clinic booking system)
  • CareerHub
  • some Senate House local filestores including F, H and J drives


 We apologise for any inconvenience that this important work may cause.