24hr IT helpline available over Christmas and Computer Centre closure dates

Computer Centre

[10 December 2015]

The Computer Centre will be closed from 24 December 2015 – 02 January 2016, inclusive.

From Saturday 3rd January the Computer Centre will be open 24 hours until Saturday 23rd January.

The Senate House Study Centre will remain open 24/7 during this period, except for Christmas Day and Boxing Day when it will be closed.

Over the holidays the IT helpline will be available 24/7 to deal with any IT queries or reports of problems with services.

To contact the out-of-hours service simply call the usual IT Service Desk number 0117 928 7870 (internal 87870).

The service can deal with a range of general IT queries over the phone. Where the service is currently unable to resolve your query, a ticket will be raised and passed back to the IT Service Desk for investigation during normal opening hours.

Further information on this service is available at:

bristol.ac.uk/it-services/news/2015/servicedesk29Oct.html