IT services for students - recent developments

Service Desk

[24 September 2014]

IT Services has been working hard over the summer to improve services and facilities for students.

Recent developments:

  • Free Microsoft Office - All students can now download and install Microsoft Office 2013 on personal computers, free of charge.

  • Print via email - You can now print more easily from tablets and smartphones by attaching documents to an email and sending it to Print Release. You can even send documents to the print system from home and collect it securely when you get to University.

  • Password reset tool - If you forget your password then it is now possible to reset it yourself online, as long as you have a current personal email address and mobile phone number in your student records.

  • MyBristol enhancements, including a new Careers tab, and access to key tools and services which are continually updated.

Help and Support

  • The IT Services website provides information on services, available study spaces, mobile support, remote access to services and much more.

  • The Student Laptop and Mobile Clinic is now back in Senate House Study Centre, from 2pm to 5pm on weekdays, to help you with your laptop or other mobile device.

  • The IT Service Desk is available to handle your questions or problems.

Student Feedback

When you add these to the range of IT services and facilities that are already available for student use, as outlined in the new Student Guide, then you can see why the 2014 National Student Survey results showed that 90% of students are happy with IT in Bristol.

Also, the 2014 Student IT Survey found that students are significantly more satisfied with IT services and facilities now than when previously surveyed, following significant improvements to key services.

Keep an eye on the IT Services website for future developments.