Recommendation to change password for EndNote online

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[19 May 2014]

We have received a message from Thomson Reuters regarding  the widely reported ‘Heartbleed’ vulnerability impacting certain versions of the OpenSSL web encryption program.

They have identified that EndNote online (formerly EndNote Web) uses a version of OpenSSL that may have been vulnerable. They have taken remediation steps to secure the server and while there is no evidence that any customer information has been compromised, they suggest changing your password for EndNote online as a precautionary measure.