Slow authentication to University wireless

alert

[29 September 2014]

Due the unprecedented levels of connections to the University wireless service, Eduroam, we are getting reports of slow authentication times for those trying the connect.

We have around 13,000 devices connecting simultaneously to Eduroam and over 19,000 individual users per week at the moment. We are seeing peaks in the number of connections on the hour as students and staff move between locations.

We are advising staff and students to try and connect again if they have problems.

Staff in IT Services are working extremely hard to improve the performance of the service and we apologise for the inconvenience this is causing.