Emergency server maintenance affecting a significant number of web services, student and finance systems, 5.30pm-7.30pm 18 September


[15 September 2014]

Emergency maintenance work is needed to a central server to replace faulty memory.

The work is scheduled for 5.30-7.30pm, Thursday 18th September. 

During this maintenance period the following services will be unavailable:

Web based services

  • Blackboard
  • Library Get it! (SFX service) - list of databases using Get it!
  • Metalib service 
  • Contact Directory
  • Directory of Experts
  • e-reserves
  • Syllabus Plus Online Timetables
  • Online registration
  • Card Photo Upload
  • Student Accounting Module (Fees and Funding)
  • Self-service password reset

Web content and editing access

  • Confluence Wiki service
  • Personnel Intranet (SEIS)
  • Events Calendar 
  • Online Prospectus
  • Explore Bristol Research
  • Careers Advisory Service website
  • Staff development
  • Printing Services website
  • Development and Alumni relations office

Email services

  • Sympa (mailing lists). Messages to mailing lists will be delayed.
  • Legacy email services hosted at the University may experience delays with the delivery of messages.

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Please note: MyBristol, University  portal will be available but some content will be unavailable (eg. Blackboard, Contact Directory, Fees and Funding, StudentInfo).

Business Objects

  • Business Objects reporting (Accommodation, HR Establishment & Salary Forecasting, Finance Salary Commitments, Students Exam Board, Students KIS) 

Finance systems and services

  • CODA-Financials
  • Proactis
  • Finance File Distribution
  • Finance Reporting (Web and Visual Basic versions)
  • Finance Security
  • Finance Web Based Reports
  • Salary Forecasting
  • Student Accounting Module (SAM)
  • Time Allocation Survey (TAS)
  • Financial Information Sheet (FIS)
  • FEC Project Costing
  • FEC Unit Costing

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Student and Staff systems and services

  • SITS / e:Vision
  • Personalised and online Timetables
  • Accommodation
  • Card Photo Upload 
  • PIMS
  • Admissinfo
  • CARB
  • ORCA
  • Postgraduate Applications for Accommodation
  • Staff Snapshot
  • StaffInfo
  • Standard Jobs
  • Studentinfo
  • MyStudents
  • Online Postgraduate Admissions
  • Units and Programmes Information System
  • Online Approval Tool
  • Unit and Programme Catalogue
  • Travel Insurance
  • Travel to Work 

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DIVERSP/ DataHaven database

DIVERSP/DataHaven underpins a number of web based services which will be unavailable during this time.

Please note: the CMS editing function will take longer to recover as servers need assistance to reconnect to the DataHaven.

Affected services DIVERSP/ DataHaven

Faculty and Schools

  • Civil Engineering
  • Engineering Research website
  • Graduate School of Education
  • Medical School website
  • School of Modern Languages website
  • Teaching and learning Theatre collection Latin American studies - Nineteenth century adventurers in Gran Colombia

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  • ResNet online registrations
  • Manage My ResNet
  • ResNet automatic status monitoring

IT Services apologise for the inconvenience this work may cause. If you have any concerns or questions regarding this work please contact the IT Service Desk.

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