Essential maintenance to wireless service 06:00-09:00 on Tuesday 28 February

[21 February 2012]

Update 21 February:  A bug has been identified in the wireless service.  This has meant that a number of staff and students have had problems authenticating to the UoB wireless service. A temporary fix is now in place. A long-term fix will be applied on Tuesday 28 February between 06:00-09:00.  During this time all University wireless services will be unavailable, this includes:

• ResNet wireless
• eduroam
• Bristol-Managed-PCs
• VisitorNet

IT Services apologises for any inconvenience caused.

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Update, 16 February: This issue has been referred to an external supplier.

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We have had reported problems with staff and student authentication to:

• ResNet wireless
• eduroam
• Bristol-Managed-PCs

We are currently investigating the cause.

IT Services apologises for the inconvenience caused.

Please contact the IT Service Desk if you have any issues related to this problem.

Please see the ResNet wireless blog for updates.