Mulberry FAQs

How do I send an attachment?

You can attach text or non-text files (such as word processor documents or spreadsheets) to your message.

• To attach a file, click on the Attach button and select the file to be attached.

Before sending a particular type of file to someone, you should first check that they have access to an application that will be able to read it.

It is not a good idea to send large email attachments. If you have a large file to send to someone, save the file on the web and send the intended recipient the file's location. The University's Facility for the Upload of Large Files (fluff) provides a useful way of doing this. See the Facility for the Upload of Large Files for further information.

['send', 'attach', 'attachment', 'document', 'word', 'attachments']

Back to top

How do I look at attachments?

An image of a bulldog clip identifies which messages in your mailbox contain attachments. Attachments to a message appear as parts to the message and are listed between the message header and the message content (text).

• To display the parts contained in a message, click on the arrow to the left of the Parts section (immediately above the message content).
• Double-click on the attachment you wish to view.

If the attachment is recognised by your computer, an appropriate application will run automatically to open the file.

Please note: attachments, including Word documents and Excel spreadsheets, can be infected by viruses. To avoid infecting your PC, keep the anti-virus precautions on your computer up-to-date. See the Anti Virus page for advice on recommended anti-virus software and documentation for PCs.

['attachment', 'word', 'doc', 'document', 'paper', 'clip', 'bulldog', 'attachments']

Back to top

How can I avoid 'the part you are about to extract is large'?

When displaying an attachment, you will be warned if the file size is 'large' and asked if you wish to continue. To define the size of a large message attachment:

• From the File menu, select Preferences and Advanced.
• Choose the Message tab and select General.
• Under Warn when Opening a Message Bigger than, enter a suitable value in the Size box.

['attachment', 'large', 'extract', 'document', 'preferences', 'attachments']

Back to top

View Parts/Extract Parts options are not available

Using the Messages menu, the View Parts and Extract Parts options are sometimes greyed out.

This behaviour has been confirmed as a bug.

When viewing an attachment (or saving it to disk), right-click on the part you wish to view/extract and choose the command from the context-sensitive menu that appears.

['attachment', 'messages', 'view', 'parts', 'extract', 'greyed', 'out', 'unavailable', 'save', 'saving', 'open', 'opening', 'attachments']

Back to top

How do I delete attachments from messages?

IMAP does not provide a way to directly delete attachments from an existing message - once a message is in a mailbox, it cannot be changed (expect for its flags) - only removed in its entirety.

However, there is a way in Mulberry to save a copy of the original message without the attachments you want to remove. Thus you could save the copy and then delete the original message, to effectively delete the attachments. You can use the following procedure to do this:

• Select the message you want to remove attachments from in the mailbox pane
• In Mulberry 3, use the 'Bounce' command from the Message menu to create a new 'bounce' draft
• In Mulberry 4, use the 'Redirect' command from the Message menu to create a new 'Redirect' draft
• Expand the Parts section in the draft and select each part you want to remove and hit the delete key on the keyboard
• Select the mailbox that contain the original message via the Copy to popup in the draft (or use the 'Choose' option in the popup)
• Use the 'Append Now' command in the Draft menu to save the modified 'bounce' draft to the mailbox (NB you may need to hold down the option/alt key when you do that to ensure the message is not saved as a draft - if it is simply remove the Draft flag after its been saved)
• You can now delete and expunge the original

Some things to note about this:

• The saved copy will appear at the end of the mailbox when sorted by message number.
• There will be some extra 'Resent-XXX' messages headers in the saved copy, but those won't affect how the message appears in Mulberry, or what happens if you try to reply or forward it.

['attachment', 'attachments', 'delete', 'remove', 'space', 'document', 'large', 'attach', 'attached', 'part', 'parts', 'detach']

Back to top