Connecting to University filestores

All users will have permissions to their MyFiles (O: Drive). See Viewing network folders for connecting from your own computer.

Access to Departmental Filestores is restricted by permissions to keep the files confidential. Follow the steps below to gain access.

  1. Request permissions
  2. Finding the full path
  3. Viewing network folders - Windows
  4. Viewing network folders - Macs


1. Request permission

To request permission to access a network folder (or "remote drive" or "filestore"), please ask your line manager or a relevant manager to request a change of access from the IT Service Desk. We will need the full path to the folder (see below) and clarification if it is read-only or edit access requested.

There is a Filestore Permissions form that includes most filestores.

2. Finding the full path

If you are requesting access for somebody to request access to a filestore, you will need the full path of the network folder to ask for permission or to set up access to it. Someone with existing access to the filestore can follow these steps (on a Windows computer) to obtain the drive path. Add the folder path (e.g. it\sample\folder) to the end for the full path.

Common paths :

  • MyFiles (O: Drive): On systems where MyFiles is not automatically available you can locate your folder for Windows at: \\\filestore\myfiles\ab12345 (replace the last section with your username). Apple OSX users in the University should use the equivalent SMB path - smb://
  • Departmental Filestores: \\\filestore

Option 1: if the folder has no drive letter (network place)

  1. Start menu > Computer
  2. Right-click on the name of the filestore > Properties
  3. The full path is listed as "Target:" (this may extend off the screen).

Option 2: if the folder has a drive letter (e.g. S:)

  1. Start menu
  2. In the search box, type "cmd" then press Enter *
  3. In the black box that appears, type "net use" then press enter
  4. This will list all the network drives mapped on that computer

* On Windows XP there is no search box. Instead use Start > All Programs > Accessories > Command Prompt

3. Viewing network folders

Bristol staff and students should be able to access their filestores using the eduroam wireless service on campus or, from home, the staff or student remote desktop or the UoB VPN Service from home. Note that the remote desktops will automatically connect you to most filestores you have permission to access.

Staff: Do you have access to personal or confidential data? Take extreme care when processing data. Personal data can only be processed under strictly limited circumstances, and never on computers not owned by the University. See Processing data.

i) Windows - Network places

  1. Click on the Start menu and choose Computer.
  2. Right-click in a blank space > Add a network location
  3. Next
  4. Click on "Choose a custom network location" and click Next
  5. In the "Internet or network address" box, type or paste the full path to your network drive
  6. Next
  7. Choose a name that means something to you (e.g. the name of the project)
  8. Next
  9. Finish.
  10. If asked for a username and password, enter your username in the form UOB\ab12345 and your usual UOB password.

For staff, Network places, in most cases, will follow you whichever University computer you are using and is the recommended approach for accessing a University network folder.

ii) Windows - Map drives

Mapped drives, using drive letters, are actively discouraged. Please create a Network Place instead.