Departmental Filestore

Please contact the IT Service Desk if you need assistance or want to have new space allocated on the Central Filestore System.

What is happening to Filestore?

Improvements are taking place to improve the way the University deals with data.   The aim is to present data to users in one place, with far less complication in permissions, drive letters and locations.   To achieve this we are in the process of moving as much Departmental and User data as possible to our large resilient file system.  The aim is to replace the existing mixture of servers in departments and previous IT Services systems with a managed, consistently presented file storage system, offering split site resilience, end user recovery and much more space.  As part of this process, departments may already have and be using new space allocated from this system; or we may be working to migrate your existing data stores to the service.

Filestore service - allocation & organisation

All departments should aim to store the majority of their Non-Research data (Administrative, shared, resource data etc) on the Central Filestore Services.

How should I access the main University Filestore?

The top level of the new Filestore can be reached from:   \\\filestore

From this path you will see only the folders and data storage areas that you have access to.  

How can we get space on the University Filestore?

Make you request via the IT Service Desk.   We will normally provide 2TB volume space for a given use.  It is possible to have more than one 2TB volume logically presented under a Filestore link - i.e.  \\\Department\School  or \\\SupportService\Team.   We will discuss individual requests to ascertain the best way forward.

How do I request permission to access a filestore?

The simplest way to request access is to use the self service file permission request form. Alternatively, you can contact the IT Service Desk.

Guidelines for Data Storage on the ADS Filestore

As far as possible no individual user folders should be created within the wider Filestore. Further information regarding best practice for data and folder structure organisation can be obtained from the Systems & Operations team. See the guidance on available filestore options.