Using the inbox

screenshot of main menu icons
Screenshot: main menu with the 'INBOX' shortcut highlighted

This is the page that lists email messages in a particular folder. When you login, the Inbox is opened by default.

screenshot of Folders frame and currently selected folder
Screenshot: Select a folder in the 'Folders' frame to open that folder as the current folder

When you click on a folder (in the left-hand frame), the 'Current Folder' bar text changes to the selected folder and the messages from that folder are then displayed in the right-hand frame.  

screenshot showing number of messages on page
Screenshot: number of messages on page plus total in folder

Below the menu choice is a line which shows which set or subset of mails you are viewing in the current window and shows the total you have in the current folder.  For example, as above: 'Viewing Messages 1 to 15 (18 total)'.  The total message count should not be confused with the unread mail count which is to the right of the main mail folder in the left hand frame.

screenshot of navigation icons
Screenshot: use these icons to navigate between message pages

If your mailbox contains many messages, the list will, by default, be split into multiple pages with only the first page displayed. To view other pages, use the ‘Previous’ and ‘Next’ links at the top and bottom of the message list. You can also jump to a specific page directly by clicking one of the numbers (each represents a page). If you click ‘Show All’, all messages will be displayed on one long, scrollable page.

Please note: the navigation and 'Show All' icons are not visible until such time as the folder contains more than one page of emails

screenshot showing how to move messages to a selected folder
Screenshot: select messages and choose the folder to move messages to

On the left-hand side, above the message list, is a drop-down list box. This lists your currently subscribed folders.  

Back to top

To move a message, select the message by selecting the tick box to the left of the message, choose the folder you want to move the message to from the dropdown list and click Move.  Multiple messages may be moved at once.

screenshot showing message transformation icons
Screenshot: use this menu to delete or otherwise mark a message
  • Flag - highlights a message so it can be easily spotted amongst non-flagged message lists;
  • Unflag - removes highlighting from a previously flagged message;
  • Read - indicates that a message has been read;
  • Unread - indicates that a message has not been read;
  • Delete - deletes selected messages.
screenshot showing message headers
Screenshot: message headings and message status icons

A bar containing three headings ('From', 'Date', and 'Subject') is next. These headings separate the message table into logical parts:

  • From tells you from which email address the message was sent;
  • Date shows the day on which the email was sent;
  • Subject displays what the sender entered as the subject.

Please note: between the 'Date' and 'Subject' columns is a small, unlabeled column. It might contain several items (apart from the usual read or unread message ‘envelope’ icons):

screenshot of message status icons
Screenshot: message status icons
  • A red flag appears here if the message has been flagged;
  • An exclamation mark means that the message was marked as high priority (urgent) by the sender;
  • A paperclip icon means that the message has one or more attachments;
  • An unopened envelope means that the message is currently unread;
  • A left-pointing arrow on the open envelope icon means that you have read the message and replied (if this icon appears without the arrow, then this denotes that the message has been read but not replied to);
  • A small red cross on the envelope means that the message has been deleted or moved to another folder but not yet expunged from the original folder;
  • Unread messages are bold whilst viewed messages are in normal text.
screenshot of message toggle function
Screenshot: toggle messages using this check box

The ‘Toggle All’ link at the top of the list inverts the selection of the tick boxes next to the emails. For example, if none are selected, it allows you to check all tick boxes at once. If one is selected, it will check all but that one box.

Back to top