Statistics
The aim of this section is to illustrate how Blackboard is being used at the University of Bristol. This section contains information on Blackboard usage, the e-learning help desk and downtimes. We also monitor service availability, course activity and the number and range of file types uploaded to Blackboard. If you need other information on Blackboard use at the University, please email bb-help@bristol.ac.uk
Usage
The main record of Blackboard use is through our weekly logins statistics which record by unique user and the total number of logins.
Figure 1: Showing highest number of individual user logins between 1st October 2009 and 27th May 2010.
Figure 2: Showing total number of weekly logins between 1st October 2009 and 27th May 2010.
Weekly logins:
Academic Year 2009/10
|
Date |
Total Logins |
|
29/07/2010 |
9366 |
|
22/07/2010 |
9539 |
|
15/07/2010 |
9366 |
|
09/07/2010 |
10624 |
|
02/07/2010 |
11456 |
|
25/06/2010 |
18322 |
|
18/06/2010 |
20700 |
|
11/06/2010 |
22858 |
|
04/06/2010 |
28684 |
|
28/05/2010 |
43512 |
|
21/05/2010 |
70402 |
|
14/05/2010 |
79031 |
|
07/05/2010 |
73631 |
|
30/04/2010 |
65330 |
|
23/04/2010 |
64189 |
|
16/04/2010 |
63361 |
|
09/04/2010 |
41521 |
|
02/04/2010 |
30022 |
|
26/03/2010 |
22219 |
|
19/03/2010 |
38557 |
|
12/03/2010 |
65752 |
|
05/03/2010 |
62840 |
|
26/02/2010 |
62931 |
|
19/02/2010 |
63369 |
|
12/02/2010 |
60508 |
|
05/02/2010 |
65539 |
|
29/01/2010 |
67130 |
|
22/01/2010 |
69988 |
|
15/01/2010 |
71088 |
|
08/01/2010 |
64911 |
|
01/01/2010 |
40902 |
Autumn Term: Academic Year 2009/10
|
Date |
Total Logins |
|
24/12/2009 |
18594 |
|
17/12/2009 |
23624 |
|
10/12/2009 |
36155 |
|
03/12/2009 |
64195 |
|
26/11/2009 |
64637 |
|
19/11/2009 |
67294 |
|
12/11/2009 |
59765 |
|
05/11/2009 |
65841 |
|
29/10/2009 |
65368 |
|
22/10/2009 |
66831 |
|
15/10/2009 |
64747 |
|
08/10/2009 |
66207 |
|
01/10/2009 |
55573 |
Winter Term: Academic Year 2008/09
|
Date |
Total Logins |
|
25/04/2009 |
32317 |
|
18/04/2009 |
16194 |
|
11/04/2009 |
16739 |
|
04/04/2009 |
15773 |
|
28/03/2009 |
16652 |
|
21/03/2009 |
31562 |
|
14/03/2009 |
32435 |
|
07/03/2009 |
33435 |
|
28/02/2009 |
32393 |
|
21/02/2009 |
31489 |
|
14/02/2009 |
32092 |
|
07/02/2009 |
31398 |
|
31/01/2009 |
35616 |
|
24/01/2009 |
34641 |
Autumn Term: Academic Year 2008/09
|
Date |
Total Logins |
|
26/12/2008 |
10583 |
|
19/12/2008 |
16129 |
|
12/12/2008 |
31952 |
|
05/12/2008 |
32843 |
|
28/11/2008 |
33769 |
|
21/11/2008 |
34077 |
|
14/11/2008 |
34161 |
|
07/11/2008 |
29911 |
|
31/10/2008 |
34936 |
|
24/10/2008 |
36491 |
|
17/10/2008 |
37058 |
|
10/10/2008 |
33690 |
Summer Term : Academic Year 2007/08
|
Date |
Total Logins |
|
26/07/2008 |
2304 |
|
19/07/2008 |
4377 |
|
12/07/2008 |
5312 |
|
05/07/2008 |
5728 |
|
28/06/2008 |
9161 |
|
21/06/2008 |
10350 |
|
14/06/2008 |
9807 |
|
07/06/2008 |
16746 |
|
31/05/2008 |
21423 |
|
24/05/2008 |
23009 |
|
17/05/2008 |
24040 |
|
10/05/2008 |
22291 |
|
03/05/2008 |
22836 |
|
26/04/2008 |
23726 |
|
19/04/2008 |
14750 |
|
12/04/2008 |
12858 |
|
05/04/2008 |
10880 |
|
29/03/2008 |
8933 |
|
22/03/2008 |
16675 |
|
15/03/2008 |
22839 |
|
08/03/2008 |
24142 |
|
01/03/2008 |
22641 |
|
23/02/2008 |
22938 |
|
16/02/2008 |
22766 |
|
09/02/2008 |
22765 |
|
02/02/2008 |
25629 |
|
26/01/2008 |
26592 |
|
19/01/2008 |
25638 |
|
12/01/2008 |
20553 |
|
05/01/2008 |
7960 |
e-learning Help desk
The e-learning help desk provides dedicated staff support for the University of Bristol's online learning environment.
Figure 3: Showing categories of requests to the e-learning help desk for 2010
Downtime statistics
Date |
Duration |
Reason |
Scheduled |
| 07/01/2011 | 8 hours | Data integration failure | No |
| 06/12/2010 | 2 hours | Server maintenance | Yes |
| 01/12/2010 | 6 hours | misconfiguration SSL certificate | No |
| 19/11/2010 | 1 hours | misconfiguration during SAN migration | No |
| 11/11/2010 | 1.5 hours | SAN migration on Database server | Yes |
| 11/09/2010 | 2 hours | Network Outage | No |
| 04/08/2010 | 3 days | Upgrade from Blackboard 8 to 9 | Yes |
| 01/07/2010 | 1 Hour | Oracle Update | Yes |
| 29/06/2010 | 2 Hours | Oracle Update | Yes |
| 24/06/2010 | 3 Hours | Oracle Update | Yes |
| 19/11/2009 | 17 hours | Database table space being full | No |
| 22/09/2009 | 30 mins | Connections timed out due to lack of useage | No |
| 18/08/2009 | 2 hours | Connections timed out due to lack of useage | No |
| 16/04/2009 | 2 hours | General IS Maintenance: oracle CPU | Yes |
| 04/03/2009 | 1 hour | General IS Maintenance: SCSI controller patching | Yes |
| 12/02/2009 | 9 hours | Blackboard: tomcat failing during weekly scheduled restart - N.B. weekly restarts have now been changed to 5.30 a.m. to ensure that downtime is minimised in the event of any further problems. | No |
| 07/02/2009 | 4.5 hours | General IS Maintenance: oracle CPU | Yes |
| 07/01/2009 | 2 hours | General IS Maintenance: solaris patch and Unix upgrade | |
| 22/12/2008 | 1 hour | Blackboard: test of improved re-direct of Blackboard login page during downtime | Yes |
| 04/12/2008 | 3 hours | Blackboard: problem after weekly scheduled restart of Blackboard - hung request | No |
| 27/11/2008 | 30 mins | Blackboard: java upgrade, redirect work, | Yes |
| 04/11/2008 | 15.30 hours | Blackboard: configuration problem - for more information see the downtime report in the reports section of this website. | No |
| 23/10/2008 | 30 mins | Blackboard: building block upgrades | Yes |
| 10/10/2008 | 30 mins | Blackboard: configuration changes | Yes |
| 22/09/2008 | 36 hours | Blackboard: severe service disruption - for more information please see the downtime report in the reports section of this website. | No |