Elevated User Rights (EUR)

You may apply to have Elevated User Rights (EUR) if you are a full member of staff or postgraduate research student and have a work-related need to install software or make other administrative changes to a University Windows computer that you have sole use of.

Please check if the software you need is available via software self-service before applying for EUR.

Before being granted access you must agree to the following:

  • By using EUR you make your computer non-standard. While IT Services will make every effort to assist, we can only provide limited help in fixing PCs which have unknown and unsupported software or system configuration changes. If your PC breaks, the only way to fix it may be to wipe it and return it to a standard configuration. You will be responsible for re-installing everything else.
  • Individuals installing software themselves are responsible for that installation. See Software Management Policy
  • Do not use Elevated User Rights to update or modify automatically installed software. This may break future security updates.
  • Always keep a copy of any important data in a University network filestore (e.g. MyFiles or the Research Data Storage Facility).
  • Do not use EUR to access other people's data.
  • You should only install software if you have an appropriate license and the software is required for your work. If unsure please contact your local IT team for advice.
  • IT Services still needs access to your computer. Do not install security software, remove administrative rights or change passwords that relate to our access.
  • Do not remove your computer from the UOB “Domain”.
  • Please do not change your computer's network settings while connected to the UOB network.

If you wish to proceed please click the button below:

We will get in touch if we have any questions about your application.

Windows 7 users will be given access to the EUR tool. Please read Using the Windows 7 EUR tool and let us know if you have any problems.

Typically Linux users will be given an agreed level of sudo access; macOS users will be made administrators.

See also: Elevated User Rights Policy (PDF).