To quickly get started, click the button above and choose to "open" the connection file. This uses defaults suitable for most users.Please note: We now provide a default connection file that is optimised for high latency (mobile, home broadband). If you require full graphics and multi monitor support, simply connect manually using the instructions on the Setting up a connection tab.
These full instructions are also available for reading offline or printing: Staff Desktop Service Connection Guide (PDF, 525 KB)
Please note: When accessing information via the remote desktop please refer to the Information Security policies in regard to the transfer of University information. If you are accessing the remote desktop from a publically accessible computer please ensure you disconnect from the service once you have finished.
If you want to save a connection to your personal PC as a desktop icon then choose either the "fast" or "slow" connection, (depending on the speed of your Internet connection) and save the file when prompted. Next time you want to connect to the service, just double click on the saved desktop icon.
If you are using Internet Explorer then you can either "Open" the connection file to connect, or save the file to your computer for an easy way to connect in the future.
This window may appear differently in other browsers; in Firefox, you should choose to open the file and just click on "OK" - there is no need to browse to choose a program to open the file with.
On Apple systems, where Remote Desktop is loaded, Safari will automatically download the connection file and you can open it from your downloads list or through Finder.
If you prefer, you can also manually load the Remote Desktop Connection software on your PC and enter our address to connect. Type the address below into the long white box labelled “Computer”, including the full stops. Click the “Connect” button to begin.
If you connect to the service this way then you may not see your local drives or printers, depending on the options that are set on your computer. If you need access to your local drives, memory sticks or printers then click on "Options", "Local Resources" and ensure that "Printers, Clipboard, Drives and PnP devices" are all ticked before you connect.
It is possible to connect from Android, Linux, iPad and iPhone systems.
You will need to download an application to make Remote Desktop connections from either device. We have tested and recommend the free Microsoft Remote Desktop for iPhone or iPad, which is able to connect to the service and works acceptably. Install this application in the usual way and then enter "staffdesktopservice.cse.bris.ac.uk" as the connection address. This is then saved and available as a one click link for future use. You will not see local iPhone or iPad storage on the Student Desktop systems when connecting in this way.
If you are using the Microsoft Remote Desktop client from the OSX App Store then you can setup a connection from scratch in the following way:
1) Open the Microsoft Remote Desktop app
2) Click on "New" and fill in the details as below with "staffdesktopservice.cse.bris.ac.uk". Your username should use the format UOB\yourusername
3) Close the window and you will now have a connection saved that will appear every time you open the Application.
4) Click start to connect.
How this will appear depends on which Operating System you use on your personal computer.
Windows: Enter your UOB username and password in the format UOB\username, e.g. UOB\ab1234
In Windows 7, Vista and OS X you will see a small box appear asking for your username and password.
In Windows XP you will normally see a login screen, as you do on Campus office computers.
Mac OS X: This may depend on your client software. The username and password will either be in the format UOB\ab1234 if you are using the newest Microsoft client or may be in the form username@UOB, e.g. ab1234@UOB if you have an older Remote Desktop Client
On some Apple systems you will see a "Domain" box. This needs to contain UOB - not any other text.
Your password is your main UOB password that you use for systems and email on campus and it is case sensitive.
Once you have connected, you will see a standard University desktop – you can use your software, files and applications as normal.
If you want to load and save from a USB drive then just plug this in to your PC. You can find the device in “Computer” on the University desktop and copy / paste files between devices, just as you would on a machine on Campus
Please note: You should not copy any sensitive data to your local computer or memory sticks and should only work on such data directly on the Staff Desktop Service. Please refer to the Information security policies.
If you have a printer connected to the computer you are using to remotely connect, then this will automatically be made available as the default printer in your Remote Session. Most printer types are supported and printing will appear just as if you were working on your own PC.
You can also find and print to University based printers; for may see the main printer for your department made available on the system automatically; but it will not be the default – you will need to select it. If you printer to a University printer, you must ensure that the data is not confidential, as it will output on that device and could potentially be collected or viewed by other members of staff.
Please note: some of the documents on this page are in PDF format. In order to view a PDF you will need Adobe Acrobat Reader