8. Help and support


If you have a query on the system or workflow that is not answered in the guidanceor the on line help, speak to your Faculty/ Divisional HR Team in the first instance.

Identified key users from Schools and Divisions were invited to user training sessions that were run during implementation of eRecruit. Regular user training sessions are also available to book on through the Staff Development web site. This is a practical hands-on session for staff in Schools and Divisions who will be regularly working with HR to process job vacancies on the eRecruit system. The session covers general navigation around the system, how the recruitment workflow operates and inputting shortlisting and interview outcomes on line.