Advice and information

Study on access to comprehensive financial guidance for consumers
Observatoire de l’Epargne Européenne (OEE - European Savings Institute); the Personal Finance Research Centre (University of Bristol); Institute for Financial Services (iff); National Institute for Family Finance Information (Nibud); and individual experts (Roslyn Russell, Jozica Kutin and Tanja Jørgensen) (2016) European Commission


MAS Debt Advice Outcomes Framework
Personal Finance Research Centre (2013) Money Advice Service


Public Legal Education Evaluation Framework
Sharon Collard, Chris Deeming, Lisa Wintersteiger, Martin Jones and John Seargeant (2012) Law For Life


Money Guidance Pathfinder - A report to the FSA
Elaine Kempson and Sharon Collard (2010) Consumer Financial Education Body


An independent review of the fee-charging debt management industry
Sharon Collard (2009) Money Advice Trust


Quality of advice review
Elaine Kempson (2008) Financial Services Authority


Money advice outreach pilots: The providers perspective and client interviews
Sharon Collard, Laurie Day, Vicky Davis and Carolyn Hay (2008) Legal Services Commission


Consumer purchasing and outcomes survey
Andrea Finney and Elaine Kempson (2008) Financial Services Authority


An evaluation of the FSA leaflet on Basic Bank Accounts
Nick Moore (2006) Financial Services Authority


Managing multiple debts: experiences of County Court Administration Orders among debtors, creditors and advisors
Elaine Kempson and Sharon Collard (2004) Department for Constitutional Affairs


Good, bad or indifferent? The quality of money advice in Scotland
Sharon Collard and Bob Burrows (2002) Money Advice Scotland


Quality assured? An assessment of the quality of independent money advice
Sharon Collard, Jane Steele and Elaine Kempson (2000) Money Advice Trust


Fee or Free? The role of fee-charging debt advice companies in money advice provision
Claire Whyley and Sharon Collard (1999) Federation of Independent Advice Centres


Money advice and debt counselling
Elaine Kempson (1995) Policy Studies Institute

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