Advice and information
Study on access to comprehensive financial guidance for consumers
Observatoire de l’Epargne Européenne (OEE - European Savings Institute); the Personal Finance Research Centre (University of Bristol); Institute for Financial Services (iff); National Institute for Family Finance Information (Nibud); and individual experts (Roslyn Russell, Jozica Kutin and Tanja Jørgensen) (2016) European Commission
MAS Debt Advice Outcomes Framework
Personal Finance Research Centre (2013) Money Advice Service
Public Legal Education Evaluation Framework
Sharon Collard, Chris Deeming, Lisa Wintersteiger, Martin Jones and John Seargeant (2012) Law For Life
Money Guidance Pathfinder - A report to the FSA
Elaine Kempson and Sharon Collard (2010) Consumer Financial Education Body
An independent review of the fee-charging debt management industry
Sharon Collard (2009) Money Advice Trust
Quality of advice review
Elaine Kempson (2008) Financial Services Authority
Money advice outreach pilots: The providers perspective and client interviews
Sharon Collard, Laurie Day, Vicky Davis and Carolyn Hay (2008) Legal Services Commission
Consumer purchasing and outcomes survey
Andrea Finney and Elaine Kempson (2008) Financial Services Authority
An evaluation of the FSA leaflet on Basic Bank Accounts
Nick Moore (2006) Financial Services Authority
Managing multiple debts: experiences of County Court Administration Orders among debtors, creditors and advisors
Elaine Kempson and Sharon Collard (2004) Department for Constitutional Affairs
Good, bad or indifferent? The quality of money advice in Scotland
Sharon Collard and Bob Burrows (2002) Money Advice Scotland
Quality assured? An assessment of the quality of independent money advice
Sharon Collard, Jane Steele and Elaine Kempson (2000) Money Advice Trust
Fee or Free? The role of fee-charging debt advice companies in money advice provision
Claire Whyley and Sharon Collard (1999) Federation of Independent Advice Centres
Money advice and debt counselling
Elaine Kempson (1995) Policy Studies Institute