BIG Seminar: Understanding and Supporting Interface Expertise
Computer-based graphical user interfaces tend to trap users in a 'beginner mode' of operation. While user interface design guidelines advocate the provision of shortcut facilities for experts, it is known that most users persistently fail to adopt these methods, consequently impairing their productivity for months, years, and decades of use.
Andy Cockburn is a Professor of Computer Science and Software Engineering at the University of Canterbury in Christchurch, New Zealand.
For more information please visit the BIG Seminar webpage